otrium.com

3.6
3.6 Based on 301 reviews

...

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Average Rating

3.6

/
5

301 Reviews

5 Star
52%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
26%

Filtered Reviews

Filter Reviews

Review Time

Adora Parker
Nice items but extortionate return costs.

I liked most of the items, but had to return one. I was shocked by the extortionate cost of the return fees. Because of this, I will not be using this company again.

3
Date of experience: Oct 05, 2022
Jonitha94
Not perfect but good

There are some technical glitches and invisible customer service. Otherwise it’s a genuine website with lot of great deals and quick delivery.

4
Date of experience: Sep 27, 2022
Charlie
Not perfect but good

There are some technical glitches and invisible customer service. Otherwise it’s a genuine website with lot of great deals and quick delivery.

4
Date of experience: Sep 27, 2022
Genevieve Reed
Still waiting for a refund

Still waiting for a refund Item ordered then returned back in April, still not had a refund!

1
Date of experience: Sep 06, 2022
Judith Price
Still waiting for a refund

Still waiting for a refund Item ordered then returned back in April, still not had a refund!

1
Date of experience: Sep 06, 2022
Exl_Star
Good , but a few mistakes this time

One box with not ordered items , one order not delivered , good customer service

3
Date of experience: Sep 03, 2022
MadKoinkoin
Good , but a few mistakes this time

One box with not ordered items , one order not delivered , good customer service

3
Date of experience: Sep 03, 2022
Merrilyn Taylor
Unable to see the status of the order

Unable to see the status of the order. This is pretty problematic. I have made a lot of orders and am waiting on them all.No customer service portal exists for this.

1
Date of experience: Sep 01, 2022
Unable to see the status of the order

Unable to see the status of the order. This is pretty problematic. I have made a lot of orders and am waiting on them all.No customer service portal exists for this.

1
Date of experience: Sep 01, 2022
Alec Cooper
Fast

Fast, shoes like the pictures, no problems

5
Date of experience: Jul 14, 2022

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