otticanet.com

4.1
4.1 Based on 359 reviews

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Average Rating

4.1

/
5

359 Reviews

5 Star
76%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
20%

Filtered Reviews

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Review Time

Janey
Extremely pleased with my Lanvin…

Extremely pleased with my Lanvin sunglasses. Arrived sooner than expected... The normal price was $300 and Otticanet was asking $96. So, a great bargain and can highly recommend this seller. Will certainly use them again!

5
Date of experience: Feb 20, 2025
Great communication

Great communication, specialized order, ultra fast shipping-received in 1 day- (from Italy).

5
Date of experience: Feb 04, 2025
Great communication

Great communication, specialized order, ultra fast shipping-received in 1 day- (from Italy).

5
Date of experience: Feb 04, 2025
Baron Ross
Excellent service and product

The whole process of ordering my pair of glasses with custom lenses was very smooth. I want to thank Arianna for answering my questions for almost two months before my purchase😅 The glasses arrived super fast and were absolutely perfect. Will definitely order again.

5
Date of experience: Jan 21, 2025
Job Wright
Excellent service and product

The whole process of ordering my pair of glasses with custom lenses was very smooth. I want to thank Arianna for answering my questions for almost two months before my purchase😅 The glasses arrived super fast and were absolutely perfect. Will definitely order again.

5
Date of experience: Jan 21, 2025
CC18
Be aware buyer

Purchased a pair of eyeglass Cartier, received an email confirm in next day said that item will be in stock in 35-40 days.I wait till days 42 but did not receive any shipment, so i email them to check my order status and they said wait for another 2more months.That’s not the way i like to do business,of course I request to refund my money immediately.

1
Date of experience: Jan 16, 2025
RegBil
Be aware buyer

Purchased a pair of eyeglass Cartier, received an email confirm in next day said that item will be in stock in 35-40 days.I wait till days 42 but did not receive any shipment, so i email them to check my order status and they said wait for another 2more months.That’s not the way i like to do business,of course I request to refund my money immediately.

1
Date of experience: Jan 16, 2025
PS3
Deceitful stock information

I placed an order for a pair of glasses that were listed as available on their website. Their website accepted the payment. Less than 24 hours later, they sent me an email to say the glasses would be in stock in 20-25 business days only and would ship then. Since then, it has now been 25 business days and they have not shipped. I have not heard back from them. Buyers beware...

2
Date of experience: Jan 08, 2025
Venetia Patterson
Deceitful stock information

I placed an order for a pair of glasses that were listed as available on their website. Their website accepted the payment. Less than 24 hours later, they sent me an email to say the glasses would be in stock in 20-25 business days only and would ship then. Since then, it has now been 25 business days and they have not shipped. I have not heard back from them. Buyers beware...

2
Date of experience: Jan 08, 2025
Douglas T.
Not a good company

So I wrote a bad review for otticanet, I ordered sunglasses for a friend’s birthday and after 6 weeks I had still not heard anything about when they would be delivered , my friends birthday was only a few days away, I tried several times to contact this company to find out how much longer they would be, in the beginning they did tell me they would take 5/6 weeks to be delivered to me, and now the 6 weeks where up I wanted to know what was going on, no one responded to my emails on customer service, eventually after several attempts I did get a reply, they still did not know how long it would be before they where delivered, they wanted me to choose a different pair from the ones I originally ordered, I did not want different ones,I wanted the ones I originally bought and paid for, the only good thing about the company was the refund was quick, after the refund I went online to another company, ordered same item, it was a few pounds cheaper and it was delivered the next day, otticanet has had my review took down because I mentioned the other company and said that the other company was better, I still want to warn others to shop around, there’s better and quicker online retailers

1
Date of experience: Jan 06, 2025

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