otticanet.com

4.1
4.1 Based on 359 reviews

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Average Rating

4.1

/
5

359 Reviews

5 Star
76%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
20%

Filtered Reviews

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Review Time

Kerry Pritchard
Excellent

I’m in the uk and ordered some sunglasses for a holiday and the service was fantastic,kept me up dated and arrived super quick and will be buying from them again in the future.

5
Date of experience: Sep 15, 2025
Reena Patel
I recently had the pleasure of dealing…

I recently had the pleasure of dealing with this absolutely fantastic company, and I must say, my experience was top-notch from start to finish. Although my sunglasses took a bit longer to arrive—about three months—I was consistently impressed by their exceptional customer service. Every time I reached out for an update, the team was quick to respond and kept me informed about the status of my order, which made the wait much easier.When my sunglasses finally arrived, I was thrilled! They truly exceeded my expectations, and the quality was outstanding. To top it off, the company arranged for them to be shipped to me via FedEx as soon as they arrived in stock, ensuring I received them promptly.I wholeheartedly recommend this company to anyone looking for reliable service and high-quality products. Their professionalism and commitment to customer satisfaction are evident, making the wait absolutely worth it. A***** company all the way!

5
Date of experience: Sep 11, 2025
Dtb122
I ordered sunglasses and had to return…

I ordered sunglasses and had to return them. While I did eventually receive a full refund, it required weeks of follow-up, multiple emails, and providing detailed proof of return (tracking receipts, invoices, etc.).The return was only processed after persistent communication on my part. The product itself was authentic, but the return process was frustrating and delayed.Advice for future buyers: If you shop here, keep all receipts, emails, and tracking numbers in case you need to return something. The refund did come through, but it was not a smooth experience.

3
Date of experience: Sep 07, 2025
Sandy Butler
Very bad

Very bad; they quote you in CHF (my currency) but then customs and VAT apply! So I ended up paying 40 chf more which equals to the price here in store. A fuir!

1
Date of experience: Jul 18, 2025
Yvette A.
Very bad

Very bad; they quote you in CHF (my currency) but then customs and VAT apply! So I ended up paying 40 chf more which equals to the price here in store. A fuir!

1
Date of experience: Jul 18, 2025
Mel Brooks
never buy from here

never buy from here. i bought the item and waited over 2 months to receive it. when i was not satisfied i sent it back for a fee and it has been over 2 months and still have not received a refund

1
Date of experience: Jun 26, 2025
Nettie Price
never buy from here

never buy from here. i bought the item and waited over 2 months to receive it. when i was not satisfied i sent it back for a fee and it has been over 2 months and still have not received a refund

1
Date of experience: Jun 26, 2025
Risa
Excellent sunglasses and smooth delivery

- I see a lot of people have a problem with stock, I think the solution is - before you place your order and on the actual page of the item before it's in your bag, they write "this item is in stock". Mine was and that's why I didn't have any complications - make sure that little note is there before you order!Last week I read reviews here before I ordered and was quite nervous, but my sunglasses were only available on their website with no alternative options so I went for it. Everything from start to finish was so smooth and the delivery arrived to Australia in about 6 days! The glasses are in excellent condition.

5
Date of experience: Jun 24, 2025
Minnie Wilson
Excellent sunglasses and smooth delivery

- I see a lot of people have a problem with stock, I think the solution is - before you place your order and on the actual page of the item before it's in your bag, they write "this item is in stock". Mine was and that's why I didn't have any complications - make sure that little note is there before you order!Last week I read reviews here before I ordered and was quite nervous, but my sunglasses were only available on their website with no alternative options so I went for it. Everything from start to finish was so smooth and the delivery arrived to Australia in about 6 days! The glasses are in excellent condition.

5
Date of experience: Jun 24, 2025
Esther Scott
Second time purchasing from this site

Second time purchasing from this site - both were bottega sunglasses. Relatively fast shipping and great price.

5
Date of experience: Jun 17, 2025

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