ottocar.co.uk

4.4
4.4 Based on 21 reviews

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Average Rating

4.4

/
5

21 Reviews

5 Star
84%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
16%

All Reviews

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Review Time

Emmanuel obembe
Thank you for your support. I have been with Otto since and achieved two cars after rent to buy with

Thank you for your support. I have been with Otto since and achieved two cars after rent to buy with support from Kevin Gill and others. I appreciate the effort of the team. Kind regards.

5
Date of experience: Feb 12, 2026
Mehmet H
I’ve been using otto car for a while now I was surprised with the bad of service that’s gone in Hamm

I’ve been using otto car for a while now I was surprised with the bad of service that’s gone in Hammersmith. PHV guy is rude, also in the office I’m waiting for so long to been seen. I go to the Ilford my closest otto and still no good. I think the service is no longer the same staff are no helpful they don’t seem like they want to help customers and have no knowledge on my problem. I was told to go to Hammersmith but also busy.

Don’t use otto car they reduce price to get customer. I go to other company mg5 also a problem ! Otto don’t service cars

1
Date of experience: Feb 07, 2026
Akilan Kanesiah
I have came otta car company for take car . The guy his name is Ruben he communicated with me and

I have came otta car company for take car . The guy his name is Ruben he communicated with me and done all the work quickly and professionally. I thank full his services . He is very nice guy. And nice company because my big problem will shot it .i can give this guy and company 5 stars

5
Date of experience: Jan 26, 2026
Newton Baker
Exceptional Service at the Local Branch

The representative at the local branch was incredibly helpful. They were professional, efficient, and secured the model I desired on the same day. They handled the reservations, organized the paperwork, and made the collection process seamless for me. I will certainly recommend this service to other drivers, especially praising the representative at the local branch.

5
Date of experience: Dec 20, 2025
Josh Howard
The PCN department is unreliable!

The PCN department is unreliable! This is the third or fourth time in the past year that they have processed my payment without notifying me, withdrawing funds from my account without my consent, and charging me double the original penalty fee. I have reached out multiple times via email, but no one has responded to address the issue. This is utterly absurd; they seem intent on making you overlook your time and money. But I assure you, I will not forget. Please be cautious, everyone.

1
Date of experience: Dec 01, 2025
Tara Kelly
Outstanding service and professionalism.

Outstanding service.

5
Date of experience: Dec 01, 2025
About the driving instructor.

Hi everyone. I just want to share my thoughts about the driving instructor. He is such a gentleman, polite and honest. Always available to assist drivers and incredibly helpful. I have never encountered someone as great as him in my life. Truly, the team has a gem in this instructor.

5
Date of experience: Dec 01, 2025
The PCN department is questionable!

The PCN department is questionable! This is the third or fourth time in the past year that they have processed my payment without informing me, subsequently withdrawing funds from my account without my permission and charging me double the actual penalty. I have reached out several times via email, but no one has responded to discuss the issue. This is completely absurd; they seem to want you to forget about your time and money. But I assure you, I won't. Please be careful, everyone.

1
Date of experience: Dec 01, 2025
Hale Carter
Always a wonderful experience.

I consistently have a wonderful experience at the local branch. The staff members are friendly and extremely helpful. I usually work with one representative who is always impressively professional and a true asset to the team!

5
Date of experience: Dec 01, 2025
Averil Foster
Fantastic purchase experience.

I recently bought a used vehicle from a local branch and was assisted by a representative. Excellent service, seeing me promptly and providing all the necessary details. Fantastic experience, and I love my new car! Thank you!

5
Date of experience: Nov 28, 2025

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