outlaws.amsterdam

4.4
4.4 Based on 121 reviews

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We ...

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Average Rating

4.4

/
5

121 Reviews

5 Star
85%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
12%

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JS70
Delayed but good experience

My order took quite a while to arrive, but I understand that the holidays can be busy. Customer service was excellent, with incredibly fast responses—literally within 2 minutes. However, the ring I ordered was too big, and I was disappointed that exchanges aren't free since I have to pay for return shipping. I did receive a code for free shipping. Overall, it was a good experience, and the products matched the descriptions.

4
Date of experience: Jan 12, 2026
Lyndsay Walker
Excellent communication

The communication with the support team was outstanding. My first order was delayed in customs, but they quickly agreed to send a replacement. The second bracelet arrived without issues and is of great quality—worth every penny. I will definitely order again.

5
Date of experience: Jan 12, 2026
Emmanuel Long
Exceptional quality & service

I bought a bracelet for my son, but it was too small, so I needed to exchange it. The customer service was outstanding, and I loved the quality of the bracelet. I'm keeping it for myself and just ordered another one for my son. I will definitely be ordering more!

5
Date of experience: Jan 11, 2026
kenzaza008k53
Confidence in the products

I feel confident not only in the products but also with the team; they provide great communication and assistance when needed. As a relatively new customer, I am very satisfied and will return for more items.

5
Date of experience: Jan 09, 2026
Mrflo0916
Feeling scammed

I ordered some jewelry from this company and waited a month without receiving a shipping email. After contacting the support team, I received no response for another month. I reported the issue to my bank, and shortly after, the company sent me a package with completely wrong items. I genuinely feel scammed.

1
Date of experience: Jan 08, 2026
Sarah Baker
The Wingman Experience

On January 4th, 2026, I ordered a ring named 'The Wingman' in size 10. After a week of waiting with no updates, I tracked the package and saw it was stuck in New York. I contacted the support team and explained my situation. While they aren't the postal service, I had paid for an item that hadn’t arrived. I got a quick response from a representative who assured me he would monitor the situation. Within 24 hours, the ring arrived, looking fantastic and fitting perfectly! Thank you to the team for the great support.

5
Date of experience: Jan 04, 2026
Joshua S.
Outstanding service

Exceptional service; the platform offers beautiful products and an excellent experience.

5
Date of experience: Jan 02, 2026
Xibi74
Repeat customer!

I've made two purchases from this platform (first necklaces, then rings). The quality of their jewelry is excellent; I wear their necklaces daily. I ordered the rings in the wrong size but am gifting most for Christmas. When I asked to change the size of the rings I wanted to keep, the customer service was incredibly helpful. I highly recommend this platform for unique and alternative rings.

5
Date of experience: Dec 22, 2025
danny smith
I ordered two rings

I ordered two rings, had lots of updates, the items arrived within a few days,very impressive jewelry, will be using this company a lot

5
Date of experience: Dec 22, 2025
Shelley
Do not buy, shocking customer service

Do not buy if you think you may need to return. It’s is impossible to do so. Limited information given, charge you money to return then want you to pay taxes on the return even though they tell you at the time of returning that you don’t. Not only do I have a necklace that is horrible, I am out of pocket trying to return, only for it to returned back to me and no refund issued. Shocking customer service.

1
Date of experience: Dec 22, 2025

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Business Details

  • OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style.

    “If evolution is outlawed, only outlaws will evolve.”See more

  • email info@outlaws.amsterdam
  • language https://outlaws.amsterdam

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