Review Time
The quality is fantastic, it is very affordable and I loved the whole experience of buying from them and will definitely be buying again. I am delighted with what I have been sent. They have a lovely way of communicating with you which stands out from other's. Great experience which is pretty rare these days.
Ordered on 25th November. Was told it was dispatched on the 27th. However tracking just says waiting for item.Contacted them 5 times now. Initially they responded saying "give them 24hours to look into it" now they have stopped responding to my last two emails.Absolutely shocking service, I have now asked for a refund, but as they are ignoring me I suspect I'll have to do a charge back through my bank.
DO NOT BUY. TERRIBLE CUSTOMER SERVICE. Ordered Ring. Re order #176492. Had parcel stolen by Evri. Kept messaging and explaining the situation to Outlaws and they just kept saying we at looking into it. I explained I needed the refund before Christmas to buy another gift. However NO REFUND. Outlaws keep saying Tracking is saying we have your parcel, however if you read the news this is what thousands of people are being told. Surely the problem is between outlaws and there chosen delivery company. I also informed them about the problems people are having with Evri and it has been on local news, social media and online Police reports. Very disappointed. I'm sure I will get an automated response saying " sorry contact us" but I've done all that already. Very disappointed and certainly will NOT recommend you buy from them.
First product was wrong wich was a mistake on my behalf. I was given instructions to order a new one and return the fist one to receive my money back. I ordered the new one, sended the first ring with my own expense back +20eur. No one bothered to collect the pack and now totally humiliated, i had to pay the returnprocess. Yet again 22,90 eur. I will not return as a customer. Not a lot of money, but still a disappointment. Dont return if there is a problem. Cheaper that way.
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OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style.
“If evolution is outlawed, only outlaws will evolve.”See more
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