Review Time
I've now been waiting 1 day shy of 10 weeks for something that was shown as 5 - 10 day delivery on the site. At no point has anyone from Panik proactively contacted me to explain the delay and about half of my emails chasing for information have gone unanswered. After chasing I was told, about three weeks ago, that the items would be delivered in two weeks and guess what...no one has contacted me to explain there would be yet more delays. I was also offered a 10% refund for the delays but that seems to have got lost as well...Shame as they seem like decent people but have clearly failed to deliver on this occasion.
For the last four years we have been happy customers!! They do have a great amount of products and if you talk or email them they are always ready to help and are very knowledgeable. We found them after a bad experience with a Kartell table bought on the internet from another supplier. Since then we bought chairs, lights, coatstands and more. Every time the service is great. They accomodate delivery requests as well. One of the great things is that you can actually talk to them (easily) if you wish. I even sent them a picture of their light on our wall. I would recommend without hesitation.
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Panik Design is the UK’s largest independent stockist of contemporary design furnishings. Established in 2001, we are a licensed retailer of over 100 brands including the infamous Alessi, Kartell, Driade, Flos, Vipp and Qeeboo. Our showroom, office and warehouse is based in Milton Keynes, 55 miles north of London. We showcase some of the world’s most iconic items of designer furniture, lighting, and accessories. Our pieces are sold to Film, TV, Sports, Music, and Hospitality as well as the general public. Orders are placed online and can be seen in our showroom, which is a wonderland of design dreams made into reality. Come and visit us and become part of the outrageous world of contemporary style!See more
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