Review Time
I recently purchased some lighting from Panik, it arrived promptly and was everything that I’d hoped for.I found the staff to be very knowledgeable about their products and were able to match me with exactly what I needed.Excellent and friendly customer service, I’m already looking forward to my next interaction with them…
I have purchased several items from Panik Designs over the months. All of the items have been superbly packaged and of considerable design value. Paul delivered a very large piece to me personally as there was a problem with the courier. A charming, knowledgeable and generally great gentleman to share time with. His knowledge of the exceptional items in stock was educational and inspirational. Could be expensive …
Terrible service. No sense on how to run a company. I order a product 4 months ago and was initially told they were waiting for it to arrive from their supplier. About 2 months after I was told they could give me a larger size one of the same product, I agreed, and was told it would be with them from the warehouse in a week. 2 months later I message to follow up, and complained it was taking so long. The customer service person then just canceled my order out the blue.
Having visited Paul at his showroom, have to say I loved all that he showed us- what brands and all the surprising, stylish furniture and lighting. have to say his knowledge on everything he stocks is second to none.New website is a great showcase.Wish we could have bought more!
I ordered a Rexite contretempo clock on 2nd December It is now over 2 months and no news. I've emailed 3 times for updates (all after the 3-5 weeks expected delivery time was over), the first two times I received a response saying I needed to be patient (after 5 and then 7 weeks of waiting) and they were waiting for news from supplier. The third time I emailed 2 weeks ago and no response. The chat function is now telling me my order is on hold and I have no idea why. Please can you be honest about what's going on? I either want to know a delivery date or get a refund. Clearly from other reviews this is a consistent problem so be aware before you buy from here!
I was delighted to see that Panik had the watch strap I was looking for.I placed an order on 13 September.It is now over 2 months and no news.I have tried the Shop app and the chat function several times. Both tell me I have placed an order- which I already know!PLEASE PLEASE be honestIf I’m not going to get my order let me know and give me a refund.If I get my watch strap, I’ll update and regrade this review
The new updated website has been amazing - absolutely stunning way to showcase the beautiful pieces! Also having the pleasure to have met the wonderful owner, Paul really helped me with how I design my space and projects - thank you!
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Panik Design is the UK’s largest independent stockist of contemporary design furnishings. Established in 2001, we are a licensed retailer of over 100 brands including the infamous Alessi, Kartell, Driade, Flos, Vipp and Qeeboo. Our showroom, office and warehouse is based in Milton Keynes, 55 miles north of London. We showcase some of the world’s most iconic items of designer furniture, lighting, and accessories. Our pieces are sold to Film, TV, Sports, Music, and Hospitality as well as the general public. Orders are placed online and can be seen in our showroom, which is a wonderland of design dreams made into reality. Come and visit us and become part of the outrageous world of contemporary style!See more
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