paramo-clothing.com

4.8
4.8 Based on 332 reviews

Extend your comfort zone - choose innovative design and renewable technology. Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage ...

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Average Rating

4.8

/
5

332 Reviews

5 Star
95%
4 Star
0%
3 Star
1%
2 Star
2%
1 Star
3%

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Great customer service

I had a problem with the zip on my coat and contacted the Workshop enquiries. They responded very quickly to offer assistance. Had a very friendly dialogue with Sean the Customer Experience Adminstrator who kept me up to date with the progress of the repair on my jacket. It was such a great service I would happily buy more Paramo as I now know they offer such a good customer service. Would highly recommend.

5
Date of experience: Jul 04, 2025
Sean Kelly
Great knowledgeable very friendly staff…

Great knowledgeable very friendly staff willing to offer advice where needed. As always good stock of the latest products. Paramo at Keswick may be a 4 plus hour drive but we keep coming back.

5
Date of experience: Jul 04, 2025
Ella
Fantastic.

I've visited the Keswick store on numerous occasions as the kit is very good. The waterproof jackets are not cheap in comparison to other jackets on the market, but given they can be reproofed without delamination, and last for many, many years, they out rank others by a mile. The service provided by the staff is excellent. They know the kit and the benefits each item brings and I've found Ewan, Michelle and Gemma very knowledgeable and helpful. And that makes the experience even better.

5
Date of experience: Jul 03, 2025
luna0102040948
Really friendly and informative staff

5
Date of experience: Jul 03, 2025
Mr_Volden37
Really friendly and informative staff

5
Date of experience: Jul 03, 2025
Skyroo58
Fantastic.

I've visited the Keswick store on numerous occasions as the kit is very good. The waterproof jackets are not cheap in comparison to other jackets on the market, but given they can be reproofed without delamination, and last for many, many years, they out rank others by a mile. The service provided by the staff is excellent. They know the kit and the benefits each item brings and I've found Ewan, Michelle and Gemma very knowledgeable and helpful. And that makes the experience even better.

5
Date of experience: Jul 03, 2025
Stetson Patterson
Exceptional staff who were extremely…

Exceptional staff who were extremely knowledgeable and helpful about Paramo products and the technology behind them.

5
Date of experience: Jul 02, 2025
Fiona Scott
Exceptional staff who were extremely…

Exceptional staff who were extremely knowledgeable and helpful about Paramo products and the technology behind them.

5
Date of experience: Jul 02, 2025
Jeffery W.
What a company & Sean is amazing!

What a company and Sean Bromage was totally amazing. From start to finish he listened to my issue with my jacket and arranged for me to ship it back to their factory. After testing, reproofing as well as some alterations to the jacket it was sent back to me in a condition as if it were brand new, not several years old like it is! The reproofing made the jacket look amd feel brand new and I honestly cannot fault Paramo service from start to end. As a result of the service provided both my partner and I have revisited Paramo to look at future purchases for when we climb Kilimanjaro in 2026. I don't think a 5 star review is enough stars for what Paramo have done for me. Thank you so so much!

5
Date of experience: Jul 01, 2025
Moses Anderson
What a company & Sean is amazing!

What a company and Sean Bromage was totally amazing. From start to finish he listened to my issue with my jacket and arranged for me to ship it back to their factory. After testing, reproofing as well as some alterations to the jacket it was sent back to me in a condition as if it were brand new, not several years old like it is! The reproofing made the jacket look amd feel brand new and I honestly cannot fault Paramo service from start to end. As a result of the service provided both my partner and I have revisited Paramo to look at future purchases for when we climb Kilimanjaro in 2026. I don't think a 5 star review is enough stars for what Paramo have done for me. Thank you so so much!

5
Date of experience: Jul 01, 2025

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Business Details

  • Extend your comfort zone - choose innovative design and renewable technology.
    Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.

  • email ParamoContactUs@paramo.co.uk
  • call 01892786444
  • language https://www.paramo-clothing.com

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