Review Time
I, or rather we have a couple of Paramo jackets, they're fantastically well made and really do last many years.My favourite jacket was damaged and I needed some fabric to repair it, although I couldn't identify the exact model number (the same jacket will have many iterations over the course of its development and sale), Despite the best efforts of Paramo, we were unable to pinpoint the exact fabric, but they were kind enough to send me a repair pack with some fabric and other items to fully reinvigorate the jacket.I really wanted to keep my favourite waterproof and offered to pay whatever they needed, but it was sent free of charge.Obviously this is above and beyond customer service, so I've made a donation in their name to a charity local to their head office.Great products, great customer service and great people.They also offer repair and recycling services for their products, so if you ever need a new zip or even a whole back panel, they can do it......and - after many, many years when you've worn out your Paramo clothes, send them in and they'll break them down and recycle them into new fabrics etc (they've made enormous efforts to ensure their products contain a lot of recycled content).Customer for life.
I, or rather we have a couple of Paramo jackets, they're fantastically well made and really do last many years.My favourite jacket was damaged and I needed some fabric to repair it, although I couldn't identify the exact model number (the same jacket will have many iterations over the course of its development and sale), Despite the best efforts of Paramo, we were unable to pinpoint the exact fabric, but they were kind enough to send me a repair pack with some fabric and other items to fully reinvigorate the jacket.I really wanted to keep my favourite waterproof and offered to pay whatever they needed, but it was sent free of charge.Obviously this is above and beyond customer service, so I've made a donation in their name to a charity local to their head office.Great products, great customer service and great people.They also offer repair and recycling services for their products, so if you ever need a new zip or even a whole back panel, they can do it......and - after many, many years when you've worn out your Paramo clothes, send them in and they'll break them down and recycle them into new fabrics etc (they've made enormous efforts to ensure their products contain a lot of recycled content).Customer for life.
Popped into the Keswick store to look at the smock jackets, Andy couldn’t have been more helpful. He advised on fit, washing and re-proofing, and features of the jacket. We would totally have looked at the wrong size without his help. Couldn’t recommend popping in and speaking to the staff enough. Great range of sizes and styles in store also.
Popped into the Keswick store to look at the smock jackets, Andy couldn’t have been more helpful. He advised on fit, washing and re-proofing, and features of the jacket. We would totally have looked at the wrong size without his help. Couldn’t recommend popping in and speaking to the staff enough. Great range of sizes and styles in store also.
We visited the Paramo store in Keswick. The sales person, Andy, was extremely knowledgeable, helpful and patient. He explained the technology behind the efficiency of the jackets really well and advised us on what to wear underneath them to ensure optimum performance. He wanted to make sure that we had the best coats for the activities we do. Andy took the time to show us all the features on each jacket. The coats we bought are are superb quality and we are looking forward to trying them out. Thank you, Andy. Top service.
We visited the Paramo store in Keswick. The sales person, Andy, was extremely knowledgeable, helpful and patient. He explained the technology behind the efficiency of the jackets really well and advised us on what to wear underneath them to ensure optimum performance. He wanted to make sure that we had the best coats for the activities we do. Andy took the time to show us all the features on each jacket. The coats we bought are are superb quality and we are looking forward to trying them out. Thank you, Andy. Top service.
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Extend your comfort zone - choose innovative design and renewable technology.
Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.
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