Review Time
Unfortunately the rate is for the business that I used via the parking4you website.Go parking Stansted or safemeet located at Stansted they are one and the same tried to scam me out of £500+.Booked a meet and greet and paid £37. Met the pick up driver at the orange car park and handed over the keys. I had a 10 minute walk to the terminal and then a 1.5 hour wait until I boarded my plane.When I arrived at my destination, now 4 hours after I dropped off my car, I received a text stating that they had did a check on my MOT status and found it had ran out - my mistake I own that. However, they stated that the driver could not drive the car as they would not be insured, so they parked it on the short stay car park and it would cost £18 per hour. Forgot to mention that I only got to speak to them at 10am the next morning.I stated why they only checked the car after they had driven it, surely that check should be carried out on booking to make sure they are not wasting their time travelling to pick up a car that may not be taxed or MOT’ed.I also told them that I had a tracker on my car and could see that the car was parked on a nearby farm and was not in the car park at Stansted. They then stated that to get the car MOT’ed it would cost £220.So £18 an hour from 17.30 to 12.00 the next day plus £220 MOT. Do the maths.They were extremely rude on the phone and said that the situation was as it was and that I had to pay.I asked them why they did not check the card status before picking up. They said that they cannot be expected to check every car they pick up, which contradicts their whole reason for being. I also said that was o just lucky that you checked my car, which they said the driver did after we dropped it off to him.This makes no sense as surely if he was checking for the sole purpose of making sure the car was legal to drive you would do that at any point before getting in the car. Also they had up to 2 hours to call me before I got on a plane to let me know, but instead waited for me to get on my plane before texting me.So the upshot was that my brother lived nearby and I got him to drive to where the car was kept, where he found around 70 cars parked in a farmers field that had a portacabin with no one to be seen in attendance. We had fortunately spoken to a different person from the company who had no idea of the £18 charge the previous person had mentioned.My brother was able to obtain the key from someone who finally turned up and retrieved my car with no charge.Straight to a local garage who charged £60 for an MOT.Parking4you you need to vet and take action by removing companies that have terrible reviews, which this company has many from your site.
booked Parking’s meet and greet service for a short 2-day trip, using one of Bristol, Stansted, or Luton airports (they operate at these locations). I handed over my car expecting it to be securely parked – instead, it turned into a complete disaster.Key issues I experienced:• My car’s trip tracker showed it was driven over 12 times while I was away, including multiple journeys at all hours of the night and day. This is completely unauthorized use – my vehicle was clearly used as their personal runaround.• It started with a full tank of fuel; on return, only about 40 miles of range remained. In addition, evidence showed the engine was left running for around 5 hours straight, which unnecessarily drained even more fuel.• The car was returned in a filthy state – interior and exterior covered in dirt/mess (photos attached as proof).• No explanation or apology was provided when I raised these concerns.This is not acceptable for any parking service, especially a paid meet and greet where you’re trusting them with your keys and vehicle. The excessive mileage, fuel theft essentially, potential wear and tear, and poor condition left me out of pocket for refueling and cleaning, plus huge stress.Strong warning to anyone considering A1airportparking.co.uk: Do NOT use them, especially for meet and greet at Bristol, Stansted, or Luton airports. Choose a more reputable provider with better reviews and safeguards. This company has a very low Trustpilot rating for good reason – save yourself the hassle and risk.1-star – would not use again under any circumstances.
Worst experience ever, landed back at Heathrow 11pm at night, told a pre paid shuttle bus was on its way to pick me up and take me to my car and it never arrived, i called 30 minutes to chase this up only to be told one of the drivers was lost even though they are only based 3 miles away and the other driver was off sick. I had to pay £30 in a black cab to pick my car up, ive been chasing for my pre paid refund for 3 weeks but no one is returning my calls or e-mails. Also when i arrived the boot of my car was open which i securely locked when i left my car. Avoid at all costs…..
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