Review Time
This is the best pace by far to park. I have looked at the other places around the airport to park, found park plus and just said to my self I'm home. The employee's greeted me as I pulled up, took my luggage from me and my passenger, and off went. Upon arrival from my trip, I called them within 2 minutes they were there ,picked us up and we were back on the road again to home. You can try the rest then save the best for last...
This is my go to place when I fly out of JFK. Usually very professional and no problems. This time I got a lot of friction from the office staff. After a long flight back from England I called to get a pick up and was told "the driver is on the way." I waited 20 minutes to call again and this time was told "He is on his way" in a very snotty voice. After I got back to the office I attempted to use a coupon for a day off I received directly from Park Plus and was told that they would not accept this because it wasn't done before the booking. I DID call before I traveled and was told to just have the office count it after I got back. She refused to believe me and said "that is not the way it works" I told her it was her own company staff that said to handle it this way. She was very dismissive and told me no again. I said I would take it up the next day by phone. I did and the woman at corporate revised my bill immediately. Good ending that could have been dealt with, with a better "customer service"outcome.
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