Review Time
Just made my second order with Partzilla. When I made my first order, I bought a bunch of MTB apparel, everything came in the sizes were just right! My experience with customer service was fantastic, they gave me good feedback on when to expect my product. On my second order, I needed to make a change for one of the colors on a pair of gloves, and customer service representative Jared was super helpful and made the change easy and fast. Looking forward to doing more business with Partzilla, the product is great and the service is fantastic! Five stars
The online chat with William W. who was working with me to find parts for a motorcycle was SO very helpful. He was able to find exactly what I needed, even with my limited knowledge or working on this particular machine. I am so grateful to him for helping me and getting the part numbers with direct link so I could order them. Just need to wait for them to arrive and then I can get this old bike going again!
I was little frustrated I had ordered a part on their website that didn't show to be on backorder. I called and Jared helped me out. he assured me they would have the part within a couple weeks and hooked me up with faster shipping for the inconvenience. Customer service was excellent.
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