Name: partzilla.com
Telephone: 2295840046
Rating: 4.3

Peter Worden Guest

8 months ago

I had to cancel a part on back order

I had to cancel a part on back order, and it was very easy. Good customer service.

Date of experience: Aug 08, 2025

mikev Guest

8 months ago

Quick & efficient

Date of experience: Aug 08, 2025

Michael Minihan Guest

8 months ago

It’s always a pleasure dealing with the…

It’s always a pleasure dealing with the folks in customer service. They are helpful and professional and most importantly personable.

Date of experience: Aug 06, 2025

Brian Guest

8 months ago

Wasn’t sure about the appropriate part

Wasn’t sure about the appropriate part. Jumped on the chat, we looked at schematics and found the right part. Ordered, quick shipment, delivery and it was right!Will definitely order from again!

Date of experience: Aug 06, 2025

Craig McKee Guest

8 months ago

ATV Tires

Usually ships in 2 or 3 days could turn into 18 days.I gave 2 stars instead of 1 because customer service was nice when I talked to them. A couple days have passed and I get an e-mail saying they need additional information or my review will be taken offline but I can't find a place to leave the info. Now I am beginning to understand why I only seen good reviews for Partzilla

Date of experience: Aug 06, 2025

Doug Guest

8 months ago

Excellent customer service.

Excellent customer service.Julie was very thorough, friendly, helpful and knowledgeable when asked for her assistance on order #PZ00211246. I have had good positive parts ordering experience with Partzilla already, and dealing with associates like Julie just makes the buying experience even more pleasant. Thank you.

Date of experience: Aug 06, 2025

Robert Moore Guest

8 months ago

My assistant was Brian c

My assistant was Brian c. And uh I was highly pleased with his knowledge and courtesy in helping me figure out what I needed to order. Thank you so much, and have a wonderful day.

Date of experience: Aug 05, 2025

Randall Rucker Guest

8 months ago

Partzilla helps me find the right parts

I contacted Partzilla a couple of times today looking for OEM Honda parts. Both times the reps were extremely helpful and got me the info I needed in a very timely manner! Awesome!

Date of experience: Aug 05, 2025

Christopher Guest

8 months ago

Swift resolution, Great customer service.

I mistakenly selected the incorrect part and did not notice until after the purchase. They were swift to resolve this before the part was shipped and then I would’ve had the back n forth and more time wasted. Greatly appreciate the excellent customer service.