Review Time
Terrible customer service and platform...Patreon disabled my account after "suspicious activity" and after sending them the requested info, I have yet to receive not only a response but a refund for a membership that they were only too happy to charge me for the same day they disabled my account.I have written to support many times with ZERO response other than the same copy and paste around "suspicious activity"
Patreon is the worst platform ever. I suffered a clear SCAM from a "creator" and the assistance says that they don't refund for these kind of issues. Shame on you! If you want to organize an online SCAM there's no more safe place than Patreon!
I have been paying Patreon for a favorite creator since August. Patreon has no trouble withdrawing my money. It is December and the creator who has a small following has not been paid. The glitch is on their side and all the creator gets is the run around for months now. I asked for a refund. They put it back on the creator who they has no access because of the glitch. They have basically robbed me and the other members not to mention the creator we are there to support. This is not a good platform. Beware!!! I am out nearly $200.
Patreon has been awful to me. I pay for Nebula. I give real money for value. When a Nebula/YouTube content creator asks for money via Patreon I try to sign up. I get an insulting message claiming I'm dodgy. Patreon is either woefully incompetent or ...what? Screening based on some aspect of the algorithm?
Patreon has charged my credit card 1st of every month. But the payment status shows as not processed & hence I did not get the benefits of paid membership for which I had subcribed. Does not contain any payment history settings. Very poor User experience & validation.So I have cancelled my Patreon membership & have to find alternate way to support whomever I want to support.
I did not like my experience here and a member in the site had blocked me and requested refund and I hope I will be getting it. I gave him advice and he's still ignoring me by doing so blocked. And I will be closing my account on this site and will not be recommending it at this time. Be careful what sites you go on.
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