patreon.com

I was emailed by Magda

I was emailed by Magda, a member of the Patreon Trust and Safety Team, in regards to making changes on my account. I'm unsure if the members are giving a template to use but the emails I received were very rude. I was asked if I had any questions which I did. I asked these questions and I never received the answers from Magda who dismissed my concerns. I attempted to ask twice more and 2 months later I still didn't have my questions answered. Not impressed by the lack of support of Magda. Please review the way the support team word their concerns as the emails I received were rude.

Date of experience: Nov 01, 2023

The Android app is very poor

The Android app is very poor. There is no real way to manage your memberships and payments on there in a useful way. This is very strange because this is literally the purpose of Patreon: memberships and payments. Such a strange App, feels like they want to make it a social media app instead of a "Patreon App". I do wonder if anyone in the decision making process has even used the App.

Date of experience: Nov 01, 2023

Superb platform

Hello, the platform is superb. I just subscribed to a fantastic blonde girl: Chloe_mb . It's way better than OF, as there is a lot of interaction with our star <3

Date of experience: Oct 31, 2023

Patreon Is Run By Criminals

Patreon is run by criminals. They lock subscribers out of their account by deleting them - except their credit card info. So they continue stealing money from people, but we can't log on to unsubscribe. We can't see any videos either. Only solution is to have the bank closing your payment card, which cost a fee + another fee to get a new payment card. I did manage to get hold of their support team - and everybody who replied had Russian names.Sadly, many of the other teaching platforms have similar problems.Just stay away from Patreon.

Date of experience: Oct 31, 2023

My 11 year old son signed up to this…

My 11 year old son signed up to this and charged my card without consent. Request for refund was ignored. Non existent customer service.

Date of experience: Oct 26, 2023

Artists: Beware!

I've been waiting for almost a month now for my payout from Patreon. I've emailed them relentlessly for days, and although I've explained that the delay is causing financial hardship, there's no urgency to address the situation. In fact, since trying to convey how desperate my situation is, they've responded LESS. Their payment system is woefully inefficient and their customer service is even worse. When I asked where my money was, they gave me the wrong phone number to reach the company they claimed had it.If you're an artist looking to crowdfund your career, you're better off just using PayPal or something. As soon as I can, I'm leaving this platform.

Date of experience: Oct 26, 2023

Sadly I can't go lower then this

Date of experience: Oct 25, 2023

I attempted to cancel a recurring subscription…

I attempted to cancel a recurring subscription that didn't show up in my Patreon memberships, but I was being charged for each month. I provided verification of the charges and customer service would not respond --AT ALL.

Date of experience: Oct 20, 2023

What a waste of time Patreon is

What a waste of time. The web site locked me out of my new account before even sending me a confirmation email. The customer support wanted my bank account details and all manner of other things to recover an account that had got no further than entering my email address. I refused like any sane person would. A couple of emails later and I get a message saying that they have decided to "part company" with me and have closed the account. Like, what account? I gave them my email address to begin the account opening process and their system spat it's dummy out for reasons unknown. There was no account to close. At best they had my name and email address. Utterly useless.

Date of experience: Oct 12, 2023

Patreon have upset a lot of people by deactivating our Patreon Page that promotes peace and Love. We

Update my response to Patreon saying violent content was the reason Although many people complained about them on Trust pilot as well as me.This was my response. “Good Evening,Magda,Thank you for explaining.I will not post any violent content in future and I will remove the content that violated the rules of Patreon.This is an appeal against my page being deactivated and a request to reactivate my account so that I can remove the content that went against Patreon Community Guidelines.Then I can continue adding content that empowers people and makes people happy. The last video I posted was a.gospel reggae song asking for Global peace and happiness for all You can call me free via WhatsApp or you can call me direct from anywhere in the World.You can call +44 7476 443 071☎️ 07476 443 071I am also a recording studio owner and I have written over 2,000 songs including guns are not the answer and many more. You can find a few of my songs on my YouTube Channel Bignell TV on YouTube I plan to release songs for the first time next year 2024, although my song “Guns are not the answer” is on YouTube and a few more songs I have written are also there As you can see on my Patreon Page my sentiments are inline with your Community guidelines and some of the videos I posted were crested by others that I gave credit to and put warnings about content in the videos, before posting them, on one occasion your team asked me to address the violent dog video and I misunderstood and I added an extra waring to it and reposted it I will remove it and any other video that violates the Patreon Community Guidelines I understand now, I was upset because I thought I was banned for posting the gospel video asking for World peace and I was saying the Wsr in Israel must end as people can respect each other instead of fighting, people can start unitingI will like to advertise charity events on my channel as well.You will see my sentiments on my Patreon page included me saying “Every Man, Woman, and child, has a. Equal right to live and be free regardless of the colour, class, race, creed, or age he or she maybe.Please reactivate my Patreon Account so I can remove the content that go against community guidelines and start spreading the live with comedy and Edutainment. I am also taking this opportunity to apologise for posting violent content.That is why I gave you five stars on Trust Pilot, although I was disappointed with my page being deactivated after posting a Reggae gospel d sad ing, which is still in my YouTube Channel, Ny Facebook pages and all my WhatsApp groups.The song is calling for withdrawal peace which is also the message all day everyday on Our Global, Radio Shows on Omega FM Radio dot co dot Uk Broadcasting around the World,24 hours per day, 7 days per Week.This link below, is an example of the Companies I created and use to help People with Business Start-Up Support and Business Growth Solutions Total Website Builders dot com I am asking you to remember I put a warning about Graphic images and even made one video only available to people that subscribed free for 7 days to prove they are over 18 years old by using a debit or credit card in their name. I am also an ABTA Registered Travel Agent,and an Estste Agent and I am also a Qualified Teacher We offer Subscribers incentives including earn while you learn opportunities, prizes and surprises to subscribers.We even offer every hundredth Subscriber £100.00 as a thank you gift and we give commission to people who refer Subscribers and customers to us.Kind Regards Billy D Bignell on behalf of of The Educators Network andThe Kindness Initiative Limited” Sent from Yahoo Mail for iPhone

Date of experience: Oct 12, 2023