patreon.com

1.3
1.3 Based on 566 reviews

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1.3

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5

566 Reviews

5 Star
4%
4 Star
1%
3 Star
2%
2 Star
2%
1 Star
90%

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Caydox
this is a fascist left site, do not pay money to companies that hate you

this is a fascist left sitetotally against free speech and free expression which is what they where meant to be for. im encouraging everyone to move ot other platforms to stop supporting this woke fascist left garbage. do not pay money towards companies that hate you and this is one of them

1
Date of experience: Apr 03, 2023
frigiels48
Never heard of this company/service but…

Never heard of this company/service but they charged my paypal

1
Date of experience: Mar 06, 2023
Rubbish customer service

Rubbish customer service. It took over two weeks to get a response to an inquiry

2
Date of experience: Mar 06, 2023
Sidney
I have been trying to cancel this service and it next to impossible. The phone # is not in service.

You make it hard for member to cancel. Do not charge my credit card anymore. I have made it known I want to cancel with Patreon ( YOU ) If you take another dime from me. I will write a reviews about you everyday. People do not do business with (Patreon)

1
Date of experience: Mar 05, 2023
abraham_troll13
I canceled my memberships last year

I canceled my memberships last year, I removed all payment methods, and yet they still keep taking money from my last credit card on file, even though I canceled and deleted all card information. I can't contact anyone, there is no contact information for customers, only creators. They're stealing money - From my experience, I found out there are other people who canceled but they are still being charged. This is a terrible platform DO NOT USE -

1
Date of experience: Mar 05, 2023
Gordon
Bad as a Creator & A Patron

Lots of folks have commented on this, but support is useless. You're looking at a week+ wait time and they'll just copy and paste an article that seems vaguely relevant to your question. I asked what date I would need to submit my information for a new policy, they would not give me the date even though it was their own policy?I haven't had too much trouble with the people I'm supporting OR getting supported by people, but Patreon itself is a nightmare. Constantly changing policies that are not regularly enforced, no content moderation (so a lot of scammers if you're not careful - make sure to only be supporting people you already follow), no support at all, and extremely high fees for no service.If you are getting "Payment Failed" notifications, I found out that Patreon repeatedly charges your account. Paypal blocked the payment, and while I was trying to get it unblocked, Patreon kept trying to withdraw the payment, which Paypal flagged as a scam, making it extremely hard to solve the payment issue. You also can't cancel your membership while trapped in this situation. I got it managed the first month, but it was blocked again this month, likely due to Patreon's aggressive withdrawal techniques.With the latest policy change, I'm just deleting my account. After firing their entire security staff and then immediately asking for critical information from me after, I've decided it's just too sketchy. I wish there were more alternatives, but I'd rather try my luck on my own than with these scumbags anymore.

1
Date of experience: Mar 02, 2023
Heidi Powell
A Terrible way of extracting money for…

A Terrible way of extracting money for extra you tubers content, just more money for YouTubersA couple of Chanels I watch flog it too much....

1
Date of experience: Mar 02, 2023
Milo B.
Credit card was charged but content is still locked

The company says my payment was declined, which is not true. I have the credit card statement proving them wrong. In the meantime I have no access to the creator and I have sent two messages to support which they have not replied to. I feel scammed.

1
Date of experience: Mar 01, 2023
Lilla Powell
Support is a joke

Support is a joke? Got a response 2 weeks late that had nothing to do with my question. I said I still had an issue and they responded immediately with "happy it's resolved. Regards.". What?

1
Date of experience: Feb 28, 2023
Taran Butler
Time to stop using this scummy site

Time to stop using this scummy site. Used to be able to cancel your subscription before you got charged. now its in payment pending 6 days before i normally get charged and it wont let me cancel. Why should i pay full price for another month when i dont want to be a patron anymore, scam site. Support doesnt respond, im blocking them via my banks.

1
Date of experience: Feb 28, 2023

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