Review Time
This company misrepresented a product. Nothing like the picture. When I received it, I contacted them explaining it wasn't what was pictured. I requested a refund. They kept trying to talk me into exchanging it for something else. I said I preferred a refund. They said I had to ship it to China for return at my own expense. Do not use them
I would leave negative stars if I could. I ordered a dog vest with name and phone number on July 30. Says 10- 15 business days 20 at most. I kept using the tracking and seen it had been sitting at airport waiting for consignee ?for about a week. I continually attempted to contact them with NO response. Now I check tracking today and it's been returned August 25
I ordered a product from pawprintpad.com & never received it. When you email the company it takes several days before you get a response. The 1st tracking # they provided wasn't valid & the 2nd tracking # they provided shows that the product was delivered to a different street name (not my address). This company doesn't deserve any stars! Very bad customer service. Don't waste your time or money ordering anything from them unless you like stress.
I canceled my order before it shipped since it took over 1 month to hear anything from them. They shipped anyway. When arrived it was junk..not at all similar to the picture or description of the item. They were not responsive to emails. I’m currently working with my pay source to get a refund.
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