payback.com

3.2
3.2 Based on 361 reviews

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Average Rating

3.2

/
5

361 Reviews

5 Star
50%
4 Star
4%
3 Star
4%
2 Star
3%
1 Star
38%

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Lily Coleman
They didn't help me at all...

I did write bit to much and to much emotionally even if I'm not sure about the true ...I shouldn't judge - my bad and my sincere apologies. Any way they didn't help me at all , taking theys time .Entirely up to You - can not give any recommendations....

1
Date of experience: Mar 17, 2025
Heywood Turner
My case manager Dahlia has been on the…

My case manager Dahlia has been on the case and is working closely with me to reach a final solution and hopefully settlement of my claim.

4
Date of experience: Mar 17, 2025
Collin M.
I’d give a Zero if I could

I’d give a Zero if I could. They approached me with the idea of getting money back that I was scammed earlier on. (Yes, I’m a sucker) They said they could get back to. Ben outright stole from me and Simone was just unstable. One minute all about helping and then you send the money and he goes nuts. I’m so tired of not being able to trust people. Well it is now 1 APR 25 and I have to be honest my opinions have changed. The CEO got involved and is getting things done for me. Apparently there have been some personal changes.

4
Date of experience: Mar 16, 2025
Caramael1798
They were excellent at dealing with my…

They were excellent at dealing with my issues where I was scammed by an offshore organisation. They were attentive and recovered most of my lost funds via my bank. They are also working on retrieving the balance of the scammed funds. I would thoroughly recommend others to use this organisation to retrieve scammed funds.

5
Date of experience: Mar 13, 2025
Troestus
Do Not Hesitate to Call!

Although my case is still ongoing Payback have assisted me in recovering an initial $5,500 for which I am very grateful. Payback is a highly professional organisation who are well equipped in recovering money lost to scams and I have the utmost confidence in working with them in recovering the rest of my funds. The Payback team are also very comforting to speak with at a time which can be highly traumatic and upsetting.

5
Date of experience: Mar 13, 2025
Simply wasting my time (case #547763)

Simply wasting my time (case #547763). Sending me multiple emails claiming that they proceeded with my case but when I ask further details they never reply back...

2
Date of experience: Mar 13, 2025
Horace M.
SCAMMERS

Guys, they are just proving that this is indeed a scam!Now they say - aside from what was agreed upon in our contract - they need the agreed payment which is to be paid once the money has been returned, that I have to pay that in advance due to EMSA regulation. This is - excuse my french - bullpoop!What they do is pure farce.Support and stalling tactics (empathy) at its best with an illusory veil!Either way, you won't get your lost money back.All they attempt to achieve is cheating you of more and more of your hard earned money. They can go to where no light ever reaches.You can't trust anyone today, everyone wants your money!So save it and accept the fact that you have been cheated and will never see your money again.Lock up! Take care! Don’t fall for those cheating bastards.

1
Date of experience: Mar 10, 2025
Bryony
I don't know if it makes any sense to…

I don't know if it makes any sense to refer to the work of Payback, a company that contacted me shortly after I was scammed in 2020 by a fake trading platform and offered to help me recover the stolen funds. I paid an advance of 1300 euros in early 2021 and agreed to pay 10% when my money was returned. For the first few months we were in constant contact, then everything stopped. Occasionally, once a year, they would reply to my email and then nothing again! In the meantime, fake payback companies contacted me several times by email and phone, and I, being mistaken, became a victim of scammers again. I recently wrote to them again, but again remained without a response.

2
Date of experience: Mar 08, 2025
Berenice Butler
DO NOT TRUST THIS COMPANY

DO NOT TRUST THIS COMPANY. ‼️BEWARE‼️‼️‼️Unfortunately, I lost 61.5k AUD via a TikTok scam & a day later this company approached me, they tried talking me into going through them & then asked for 5k upfront payment & 10% commission when funds come back. When I told him that the scammer took everything from me, he replied & said that I can use visa, Mastercard or credit cardI knew something was up, & ended the phone call. Please be careful of these companies approaching those vulnerable after being scammed, i wouldn’t wish this upon my worst enemy. Lesson learnt!!!!!!

1
Date of experience: Mar 06, 2025
Hervey Bell
PLEASE BE VERY AWARE!!!!!!!!’

Hi I was victim of the scam in 2020 I lost 105000€ and when I found this company I thought they will help me ,but unfortunately they just scam me more and when I find out that not even one legal company couldn’t recover your money if they don’t have true information about frauders so until now they promising my refund but first I need to give them 10% of your lost funds.Please people remember one most important thing.Any Legitimate companies do not ask for upfront payments for refunds.No real chargeback or refund service will demand payment before successfully recovering your money. Scammers use this tactic to take your money and then disappear.Please if you lost money just go to police and if you have full details about scammers location and other personal information they could help with cyber security and the please Accept a mistakes and take responsibility for it. What is done is done ,please share everyone your bad and painful experience here ,this how more people share,faster we will do justice for scammers and frauders and fake companies and fake people

1
Date of experience: Feb 25, 2025

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