payback.com

3.2
3.2 Based on 361 reviews

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Average Rating

3.2

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5

361 Reviews

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50%
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2 Star
3%
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Contacted about recovered funds and…

Contacted about recovered funds and received a phone call on Monday to go through the process. I had received the documents about refund process and no fees will be incurred until money is transferred into account. During the process the funds are frozen and then I'm asked to pay 10% of my refund money to release the funds! I was so angry and what made me even more ropable was the agent said can I borrow the funds from someone to cover the cost. Nothing in the refund policy discusses a fee to release frozen funds. This gives a false sense of security and is misleading and misguiding to the consumer. Do not do business with this company ! KG

1
Date of experience: Feb 10, 2025
SA97
This "Company" is known as scammer!

This "Company" is known as scammer. An american prey on victims of past scammers! Luckely I knew it could not be right, not after years and years. So your data is out somewhere! Be carefull!

1
Date of experience: Feb 01, 2025
Kenny Wright
At first it looks like they working…

At first it looks like they working hard to get your money back and after they stop contacting me now I can't get a hold of them they block email or something emails don't go through anymore and they don't answer phone or call back when leaving a message im thinking this is also a scam I paid them about $1500 and I also got scammed about $15000.00 its been over 2 years I never got my money back from paybackllc. Paybackllc must be a scam too its been months sense I talk to them

1
Date of experience: Feb 01, 2025
Annabelle P.
If you are looking for a company to…

If you are looking for a company to help you recover funds that were stolen from you. Please don’t use this company. I have had a case with payback for almost 3 years now. They have showed a lack of communication, a lack of care for my account and over the last 3 years out of the ten grand that was stolen I had to send the crypto companies emails myself and I recovered 600 dollars out of 10 grand. You know how much payback has recovered for me in the 3 years..zero dollars. Their customer reps don’t communicate well at all. Payback has not responded to emails directly or when I call their office the person who answers the phone who is a secretary will always say that my rep is not available. I leave the rep a message and don’t receive a call back. I have not spoken to my rep in almost 6 months. In the 3 years I have worked with Payback I have had 5 account reps. Dont use payback if you ever have funds stolen. They won’t help

1
Date of experience: Jan 31, 2025
Denoche
Payback Testimonial

I was the victim of a bank scam and defrauded out of a significant amount of money. After thoroughly vetting Payback LTD, I retained them to assist me in the pursuit of my funds. Within 90 days they recovered a large percentage of my funds. They road mapped a plan and strategy to assist in the recovery of the balance. They continue to advise and respond to any and all of my questions, inquiries and concerns in a timely manner.I would whole heartedly recommend them if you were the victim of this type of crime.

5
Date of experience: Jan 30, 2025
Charlton Clark
I signed up with them in 2021 ask they…

I signed up with them in 2021 ask they did was sent three letters in the beginning and now they keep saying it is hard to trace QR codes. If they had traced it in the beginning they would have recovered . They are not qualified and don’t know what to do in my experience. After all these years I don’t have faith in them and I have asked them to refund my signed up money but no respond

2
Date of experience: Jan 28, 2025
Clarence Anderson
Do not pay these any money

Dreadful company just trying to con you out of more money Lies lies liesSend you letters to forward onto banks that never replyDo not pay them any money Sumner 2023 still on going January 2025

1
Date of experience: Jan 24, 2025
Summer H.
Your 'company' sucks.

Your 'company' sucks.What goes around will come around. Asking me to put my old review down, and gaslighting me were a double or if not triple stab in the back. Constant false reassurance crosses a line.I am still waiting for a proper solution after months, let alone years of patience and fruitless actions taken by you guys.

1
Date of experience: Jan 16, 2025
Taddz12
I got scammed and talked with them

I got scammed and talked with them. They ask €1200 upfront and 10% at the last. I searched and found out this company has not more permission to work by FBI. They are under cover Scammer. CNC in USA warned me too about this company. They work for big money and there is no guarantee to pay back.But please notice, if you have lost money through Crypto, it means that Scammer as like as you got confirmation to have an Wallet then Crypto company is responsible which allow an Scammer stealing people money.

1
Date of experience: Jan 14, 2025
Toddy Fisher
recovering funds

It's been a long process, but with the help of Maor I've been able to recover part of the money that I lost. I hope that we will be able to recover more funds down the line.Thanks for the help.

5
Date of experience: Jan 13, 2025

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