payback.com

3.2
3.2 Based on 361 reviews

...

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Average Rating

3.2

/
5

361 Reviews

5 Star
50%
4 Star
4%
3 Star
4%
2 Star
3%
1 Star
38%

Filtered Reviews

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Review Time

Venetia Foster
Ms Ella have been doing a wonderful…

Ms Ella have been doing a wonderful job.She works very hard, and she returns calls back. Keep up the great work.

5
Date of experience: Oct 24, 2023
Clementine B.
Jonatan has kept continuously in touch…

Jonatan has kept continuously in touch with me during this investigation and I feel reassured by his confidence, authority and knowledge of my case

5
Date of experience: Oct 24, 2023
Timothy Parker
Review of Moneyback Ltd

Informing greatly about the process and keeping you updated well. Possess great knowledge about the relevant issues. Very polite and human customer service.

4
Date of experience: Oct 24, 2023
Will Ross
I was left in an awful situation after…

I was left in an awful situation after loosing thousands to an online, foreign trading company. Typically not knowing what to do next, with the banks advising me there was nothing they could do, luckily I was able to find this company Money Back Ltd. As soon as I began the process I was given the time of 4 experts in a zoom call to explain the process in detail, ever since I have had impeccable service to reclaim my finds. I have to say that Liron especially has been outstanding during the entire process and still continues to keep up and ensure productivity. As an honest custom of scam I do have to honestly recommend this company.

5
Date of experience: Oct 24, 2023
Dulcie H.
Payback have been exceptional.

Payback have been exceptional their endeavors to retrieve my scammed money. My case manager- Aya Henzel has been excellent with her communications with me and he contacted me every time she has either sent an e-mail or received any correspondence.I couldn't ask for a more professional company to trust to get my money back

5
Date of experience: Oct 24, 2023
MK54
Alma Rogen: 5 star case manager

Alma has been a wonderful case manager. I experienced fraud with a “rental company,” but have complete trust that I will get my money back with Alma’s help. She regularly calls to check in every week, drafts letters and follow-ups to the bank and the necessary companies, and has been extremely supportive and professional.

5
Date of experience: Oct 23, 2023
Matt Walker
Payback are a fantastic company to work…

Payback are a fantastic company to work with, their knowledge and professionalism are evident throughout. They also give you hope through what is an absolute minefield. My case worker Marco Abelman was amazing, treating me with care, compassion and honest communication during what was a difficult time. Thank you.

5
Date of experience: Oct 23, 2023
Bryony
Ziva has always been due diligent when…

Ziva has always been due diligent when responding to any request or follow-up.

5
Date of experience: Oct 23, 2023
Karly Brooks
Payback Ltd is a godsend

Payback Ltd is a godsend. They explain the entire process and were transparent all the way. They assigned me a knowledgeable and helpful agent named Nelly Truman who helped me with documentation and provide me with a report within a short period of time. They have a team of experienced experts to come up with a detailed analysis of uncovering a scam. I look forward getting my case resolved really soon.

5
Date of experience: Oct 19, 2023
Reba Howard
Ziva the fighter

Ziva will not give up on me. Even when she was recovering she kept me updated and in her mind. Thank you Ziva💖

5
Date of experience: Oct 12, 2023

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