petscreening.com

4
4 Based on 279 reviews

PetScreening is dedicated to making the world more pet inclusive by enabling the use of technology to encourage and enable responsible pet ownership....

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Average Rating

4

/
5

279 Reviews

5 Star
74%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
23%

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Review Time

Courtney C.
Not a fun company to work with

Not a fun company to work with. Most the time you can avoid them. Make you jumpThrough lots of hoops when only need a letter from your therapist or doctor verifying the animal. As someone moving states and switching therapists making it way too hard. Probably going to lose the house we wanted because of all the time it took for our back and forth.

1
Date of experience: Jun 01, 2025
Stephanie was a huge help

Stephanie was a huge help! She quick sorted my self caused issue due to multiple email addresses. Big thanks for the assistance.

5
Date of experience: May 30, 2025
Alexis
Eric was fantastic & very helpful😊

5
Date of experience: May 29, 2025
Karyne Wilson
This causes mental health issues

You have to jump through so many hoops. If people didn't have mental health issues before dealing with this they definitely do now. Doesn't need to be this difficult or cost somebody so much money just to prove their head helps them with their Mental Heslth.

1
Date of experience: May 28, 2025
Pretty much impossible to cancel the…

Pretty much impossible to cancel the account on the site. I haven't been at the screened property for years, and I can't get them to stop charting me which is messed up.

1
Date of experience: May 27, 2025
Marlene T.
Stephanie of PetScreening so helpful!

Stephanie of PetScreening was super helpful. Quick response time and sent clear instructions for a fix for the site I was experiencing.

5
Date of experience: May 21, 2025
Albina Powell
Evelyn was great

Evelyn was great. She walked me through the application other wise I would have been lostThank youEvelyn

5
Date of experience: May 16, 2025
Jayden Reed
Company borderline works as a scam

Company borderline works as a scam. Lazy property managers use them to make it easier for them. Petscreening profits off of selling your information and works hard to deny ESA benefits. There is a class action lawsuit brewing here and I hope this company goes under for the amount of stress and information that it requires from you. I absolutely hate. HATE everything about them and the way they operate. I rather would go through the DMV.Any positive reviews are likely from Landlords because no sane person would enjoy using them

1
Date of experience: May 14, 2025
Jerri C.
Awesome resource for Pet or ESA owners 😻

Great business for both pet and/or ESA owners and rental properties. Smooth screening and approval process. Great customer support.

5
Date of experience: May 09, 2025
Tonja
I want to highlight the excellent attention from Jennifer and Petscreening support

I want to highlight the excellent service I received today from Jennifer through the Petscreening platform. Her support was exceptional—kind, clear, and efficient. She guided me through the process with patience and professionalism, and truly made a difference.Beyond the customer service, Petscreening is a game-changer for apartment residents with pets, especially those with emotional support animals or service animals. This platform ensures a fair, transparent, and respectful process for everyone involved, helping create more inclusive and well-managed housing communities.I highly recommend Petscreening to both property managers and residents. And if you’re lucky enough to be helped by Jennifer, you’ll understand exactly what I mean!

5
Date of experience: May 08, 2025

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