Review Time
I opened an account with the company because of their attractive interest rate, and transferring money in was easy using the provided software. However, when I tried to withdraw my funds, I had to re-enter all my banking details for a wire transfer. To make matters worse, my bank charges for incoming wire transfers, meaning I would lose money just to access my own funds! I've chosen to close my account and will not engage with this service again.
I opened an account with the company due to an appealing interest rate. Transferring money into my account was simple with the available software. However, when I tried to withdraw my funds, I found out that I had to re-enter all my banking information to send myself a wire transfer. Additionally, my bank charges a fee for incoming wire transfers, so I would lose money just to get my own funds back! I've now closed my account and will never do business with this institution again.
This is by far the least user-friendly banking service and app I've encountered. The app is stuck in a loop of "user session expired" while sending a new verification code. Every time I attempt to log in, I receive the same message, and it sends another code, endlessly. I can't access my funds and need to withdraw them before this service collapses completely.
WARNING: I provided all my personal information and my biometrics application was declined without any explanation. No reason was given. Unless you're okay with your personal data being exposed online and dealing with a potentially fraudulent bank, steer clear of this service.
I read the reviews and decided to give this service a try, but my experience has been terrible. They won't allow me to withdraw my funds, and I can't close the account until all money is transferred out. There is no way to retrieve my money. I've contacted them around 15 times, but they merely state that my inquiry is "completed" without any actual resolution or feedback. It's clear this is not a legitimate bank, but rather a scam. Avoid using this service.
Since opening my account in January 2025, I've faced numerous challenges. Customer service is hard to reach by phone (over 30 minutes wait), and there’s no chat option available. I've been trying for the last two weeks to withdraw my funds without success. Today, I filed a complaint with the relevant authorities after consulting with another regulatory body. I hope to eventually recover my funds and see this service shut down.
This service lacks a proper website and relies solely on a very basic mobile app. They only permit money transfers into the account, with no option to transfer money out! I attempted to link my external bank account as advised, but encountered errors. The external bank informed me that due to this service not allowing outgoing transfers, linking is impossible. I wish I had known this before initiating a large transfer. This is the most untrustworthy banking experience I've ever had, having dealt with multiple other banks and credit unions.
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