placesleisure.org

3.4
3.4 Based on 351 reviews

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and ...

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Average Rating

3.4

/
5

351 Reviews

5 Star
48%
4 Star
9%
3 Star
9%
2 Star
9%
1 Star
25%

Filtered Reviews

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Review Time

tanya d
The membership is extremely expensive…

The membership is extremely expensive and the quality of the pilate class is so low that made me move to a smaller Pilate Class where I can get one to one rather than having an injury after those pilate class! Extremely unprofessional and rude teacher!

1
Date of experience: Nov 17, 2025
Neil Wilkinson
Air conditioning terrible at Morpeth…

Air conditioning terrible at Morpeth gym and after months of expectation given up and now travel to Ashington

1
Date of experience: Nov 16, 2025
Naheed Shanaz
I purchased a drink fron the machine it…

I purchased a drink fron the machine it got stuck I waited 10 minutes for a manager to come fix itThen continued my workout and still no one had sorted it out. Didn't need the drink by that time and the manager who was on today was absolutely useless. 16.11.25

1
Date of experience: Nov 16, 2025
zeala salter
Absolutely awful experience

Absolutely awful experience. Booked in for the Sunday 10.30 barbell class and its chaos, ppl stayed from the previous class ,over 35ppl in group, ppl just grabbing equipment etc and no instructor service to guide newbies, its given major anxiety & I'll not attend any classes now ,the class should wait until the instructor is there and the instructor should be asking if new ppl need help as obviously we have no clue where to start. Dreadful experience, Absolutely awful.

1
Date of experience: Nov 16, 2025
customer
A really good leisure centre

A really good leisure centre. And all the staff are friendly and helpful.

5
Date of experience: Nov 14, 2025
Shaima
I have just joined the gym today and i…

I have just joined the gym today and i had my first activate session i must say that Karina Fernandes was very very helpful she was amazing i felt so comfortable with her thank you so much

5
Date of experience: Nov 13, 2025
customer
All the staff at leiston leisure centre…

All the staff at leiston leisure centre are the best. I have never been to a place where me and my children feel so welcome. The staff are so accommodating and caring I cannot thank them enough. Particularly Taome who is my daughter's swimming teacher. All the staff go above and beyond, the really need to be recognised. Thank you all a million times over!

5
Date of experience: Nov 13, 2025
customer
The gym is terrible the manager of the…

The gym is terrible the manager of the gym is rude and unprofessional when you go to the gym the staff Is not professional or friendly. I have health condition I need to go gym they have close the gym for 2 weeks for upgrade and I still have to pay the gym even though I be not be using the facilities. One of the customer try to resist attack me I did complaint to the management but no action or response was taken. I would advice not join this gym. Terrible experience

1
Date of experience: Nov 13, 2025
Claire
For public baths you get what you pay…

For public baths you get what you pay for. A reasonable price for a reasonable service. It could be cleaner , especially inside changing cubicles. The showers could be better, but overall its not bad.

4
Date of experience: Nov 13, 2025
Davorin Dobrovic
Staff are sometimes interested in…

Staff are sometimes interested in helping but some areas are rarely cleaned properly.

2
Date of experience: Nov 12, 2025

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Business Details

  • We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.

  • email enquiries@pfpleisure.org
  • language https://www.placesleisure.org

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