Review Time
We received our sign very quickly and in the time frame stated. But more importantly, I cannot thank Nihat enough; he was both professional and really understood our expectations. The sign looks wonderful and I cannot thank Nihat enough for making the whole process easy and the care he has taken with our very large and incredible sign! It fits in wonderfully! Thank you Nihat!
Bought a neon from Planet neon last year. It stopped working recently and the team at planet neon were so helpful troubleshooting the issue. They were ready to have us send it back to repair but we didn't have to in the end. I must say the quality is great and the customer service is beyond 5 stars. Will definitely order from them again in the future
Have to agree with the negative reviews unfortunately. Bought a sign nearly 2 weeks ago for our new office and this was the finishing piece to, said 6-7 day delivery including production time and it's now been 10 working days. Haven't heard anything, tried calling the London based number but always go to voicemail and tried the live chat for an hour but no one ever got back to me. Not even sure if I'll see the sign at this rate.
Placed an online order for a neon sign for my wife’s birthday and am extremely happy with the end result. Had some queries addressed by a very helpful employee by the name of Beri.The sign looks great and I would highly recommend this company.
This company didn't deliver the product we ordered and paid for. They make false promises over and over again.To make sure we had the neon sign in time for the weddingparty we went to another neon company, they delivered it on time.
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