Review Time
My Plaud Note order was unexpectedly delivered to a different location by the postal service. As a result, the parcel was not collected on time and was therefore returned. After contacting Plaud customer service, I received a quick and clear response. I was offered two options: a refund or reshipment to the desired location. I chose the latter, and everything was sorted out in no time, and the Plaud Note was sent to me. I was kept informed immediately and clearly and received the item quickly. The Plaud Note is an excellent product and meets expectations. I find Plaud's customer service to be excellent and solution-oriented, for which I am grateful!
At first already Plaud is an awesome invention providing us with an extra virtual assistant. Then the service and customer service is outstanding! It was a while we experienced such a great customer service. accidently we ordered an additional case, this was handled by customer service very quick, felt like a breeze.
I use Plaud all the time to help me remember things - from important meetings to day to day important conversations or ideas. I lost my device and reached out to support; Ken helped me get a replacement quickly, understood my unique needs (I have ALS and use the device to help me with all my medical appointments), and ensured I had everything I needed taken care of. Ken's example of customer support is one that every customer support agent should learn from. Thank you, Ken.
I bought the Plaud Note from Amazon and was not entirely happy with it so started the process of a return. Plaud got in touch straight away and offerred a discounted rate for the new Plaud Note Pro which I accepted and have pre-ordered. I am very impressed with the team, not just letting me go as a customer and being very quick to address my concerns
I’m always looking for new ways to increase my production as a writer, and a while back I came across something I thought looked very interesting, the Plaud Note. It is a credit card-sized voice recorder that uses AI to transcribe conversations, meetings, and voice memos into text.While I have and use a couple of digital recorders, I have found that I do not get very good output from them in transcription. As I shared in a blog post a few days ago, I have found that using the Wispr Flow app on my laptop computer is much more accurate than using a digital recorder, Dragon Speech-to-Text Software, or Microsoft Word’s dictation feature. But there are times when I’m away from my computer and would like to narrate a chapter or at least make notes of something. This is where I thought the Plaud Note would come in handy.I talked to some people online who use them, and they are all very impressed, so I decided to order one from Amazon to see how it would work for my needs. I’ve only played around with the Plaud Note a bit so far, but I’m very impressed with what I see. It features dual-mode recording for both phone calls and in-person conversations, 64GB of storage, and 30+ hours of battery life. The dictation I did so far with it has come out crystal clear, and when I transfer it to a Word document, I don’t have any errors. The starter plan includes 300 minutes of free narration a month, and there are paid subscriptions for more minutes. From what I’m seeing so far, I think it would be well worth upgrading to one of the plans that gives me unlimited minutes.
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