plaud.ai

4.5
4.5 Based on 41 reviews

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Average Rating

4.5

/
5

41 Reviews

5 Star
83%
4 Star
7%
3 Star
0%
2 Star
2%
1 Star
9%

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Eddie Hansen
Love the product and the service!

Besides really liking my Plaud, I also love their service! I reached out twice for help, and both times they supported me in the best possible way. They truly make sure you feel seen and heard.

5
Date of experience: Oct 20, 2025
Robb Enger
Great tool for productivity.

Great tool for productivity.

5
Date of experience: Oct 19, 2025
Theun Woudwijk
Great customer service….

My Plaud Note order was unexpectedly delivered to a different location by the postal service. As a result, the parcel was not collected on time and was therefore returned. After contacting Plaud customer service, I received a quick and clear response. I was offered two options: a refund or reshipment to the desired location. I chose the latter, and everything was sorted out in no time, and the Plaud Note was sent to me. I was kept informed immediately and clearly and received the item quickly. The Plaud Note is an excellent product and meets expectations. I find Plaud's customer service to be excellent and solution-oriented, for which I am grateful!

5
Date of experience: Oct 18, 2025
cliente
Product and support

Product and support, by Nel

5
Date of experience: Oct 17, 2025
Roderick
At first already Plaud is an awesome…

At first already Plaud is an awesome invention providing us with an extra virtual assistant. Then the service and customer service is outstanding! It was a while we experienced such a great customer service. accidently we ordered an additional case, this was handled by customer service very quick, felt like a breeze.

5
Date of experience: Oct 16, 2025
maitha Alamri
The best app ever

An app that you can count on

5
Date of experience: Oct 15, 2025
Matt
Fantastic Customer Support

I use Plaud all the time to help me remember things - from important meetings to day to day important conversations or ideas. I lost my device and reached out to support; Ken helped me get a replacement quickly, understood my unique needs (I have ALS and use the device to help me with all my medical appointments), and ensured I had everything I needed taken care of. Ken's example of customer support is one that every customer support agent should learn from. Thank you, Ken.

5
Date of experience: Oct 14, 2025
Michelle
Upgrade to Pro

I bought the Plaud Note from Amazon and was not entirely happy with it so started the process of a return. Plaud got in touch straight away and offerred a discounted rate for the new Plaud Note Pro which I accepted and have pre-ordered. I am very impressed with the team, not just letting me go as a customer and being very quick to address my concerns

5
Date of experience: Oct 13, 2025
Antoine Courtois
Le top du top

5
Date of experience: Oct 11, 2025
Nick Russell
Very impressed with what I see

I’m always looking for new ways to increase my production as a writer, and a while back I came across something I thought looked very interesting, the Plaud Note. It is a credit card-sized voice recorder that uses AI to transcribe conversations, meetings, and voice memos into text.While I have and use a couple of digital recorders, I have found that I do not get very good output from them in transcription. As I shared in a blog post a few days ago, I have found that using the Wispr Flow app on my laptop computer is much more accurate than using a digital recorder, Dragon Speech-to-Text Software, or Microsoft Word’s dictation feature. But there are times when I’m away from my computer and would like to narrate a chapter or at least make notes of something. This is where I thought the Plaud Note would come in handy.I talked to some people online who use them, and they are all very impressed, so I decided to order one from Amazon to see how it would work for my needs. I’ve only played around with the Plaud Note a bit so far, but I’m very impressed with what I see. It features dual-mode recording for both phone calls and in-person conversations, 64GB of storage, and 30+ hours of battery life. The dictation I did so far with it has come out crystal clear, and when I transfer it to a Word document, I don’t have any errors. The starter plan includes 300 minutes of free narration a month, and there are paid subscriptions for more minutes. From what I’m seeing so far, I think it would be well worth upgrading to one of the plans that gives me unlimited minutes.

5
Date of experience: Oct 09, 2025

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