premiercruiseparking.com

3.6
3.6 Based on 399 reviews

Miami's oldest and very stable cruise parking company. Garage covered parking. Very close to Port Miami. Reserve online a get your guaranteed space. Rates are very reasonable when compare to parking at the Port. Guaranteed savings of more than 50%, rates...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

399 Reviews

5 Star
44%
4 Star
19%
3 Star
11%
2 Star
6%
1 Star
21%

Filtered Reviews

Filter Reviews

Review Time

Giantsoilder321
Worst experience ever

Worst experience ever. My car was vandalized and itens taken. Their staff don t Care. Zero assistance. Even to Help clean the broken window. Their manager only know how to scream. Until now, nobody got in touch to repair our loss

1
Date of experience: Jan 19, 2020
Jodie Cook
Very unhappy!!!

We had 10 in our group. We were told that Premier could shuttle 8 and the other 2 would have to Uber, taxi or walk. Why not let us wait for the next shuttle? No bathroom on site. Had to go to Whole Foods for restroom. Waited almost an hour to get shuttle and there was no place for elderly to sit while waiting. Almost missed the ship. We were there in plenty of time. When getting off the ship, we had our blue papers ("no blue paper. No pick up.") but there were no vans! Even the police said if no one came in 5 minutes, they would call! Waited again almost an hour! After telling the driver that we were going to write a negative review, he let us all get into the van. He was the only courteous person we had contact with. Would NOT recommend Premier Cruise Parking.

1
Date of experience: Jan 16, 2020
Addison Morris
Very unhappy!!!

We had 10 in our group. We were told that Premier could shuttle 8 and the other 2 would have to Uber, taxi or walk. Why not let us wait for the next shuttle? No bathroom on site. Had to go to Whole Foods for restroom. Waited almost an hour to get shuttle and there was no place for elderly to sit while waiting. Almost missed the ship. We were there in plenty of time. When getting off the ship, we had our blue papers ("no blue paper. No pick up.") but there were no vans! Even the police said if no one came in 5 minutes, they would call! Waited again almost an hour! After telling the driver that we were going to write a negative review, he let us all get into the van. He was the only courteous person we had contact with. Would NOT recommend Premier Cruise Parking.

1
Date of experience: Jan 16, 2020
Risa Adams
Terrible

Terrible, the attendants are rude and not helpful at all after a break-in.

1
Date of experience: Jan 12, 2020
Leona
Terrible

Terrible, the attendants are rude and not helpful at all after a break-in.

1
Date of experience: Jan 12, 2020
Gilbert Long
Safe, easy to find, close to the Miami Cruise Terminal parking lot

The place was easy to find, checked in, the parking lot looks pretty new. Once parked, the wait was pretty long, almost half an hour. About 3-4 vans passed by before they started picking up people to take to the terminal. I think I know why as they concentrate on bringing people first from the Terminal, maybe? The pickup on the way back was smooth, once we found the Welcome sign, the shuttle came within 5-10 minutes, we were in it, it filled up quick, the parking was merely 5-10 minutes from the Terminal. It's a great location. The car was found safe and sound as we left it. I wouldn't hesitate to use this location again as we do many cruises. Thank you!!!!

5
Date of experience: Dec 22, 2019
Safe, easy to find, close to the Miami Cruise Terminal parking lot

The place was easy to find, checked in, the parking lot looks pretty new. Once parked, the wait was pretty long, almost half an hour. About 3-4 vans passed by before they started picking up people to take to the terminal. I think I know why as they concentrate on bringing people first from the Terminal, maybe? The pickup on the way back was smooth, once we found the Welcome sign, the shuttle came within 5-10 minutes, we were in it, it filled up quick, the parking was merely 5-10 minutes from the Terminal. It's a great location. The car was found safe and sound as we left it. I wouldn't hesitate to use this location again as we do many cruises. Thank you!!!!

5
Date of experience: Dec 22, 2019
Jeff Kelly
Cheap is not better...take an Uber

It sounded like a really good idea since it was less expensive than other parking. I guess you get what you pay for! We arrive promptly at 10:30 a.m. you were loaded into the van only to wait another hour for potential Riders three people finally came and yet they still waited to try to fill the van. We arrived at the ship an hour after we had planned. The return was a horror show. We went to where we were assigned waving our are blue papers for well over an hour well other vans passed us by. Called 10 times and it just went into voice mail. Cut into precious traveling time to go home up north. Should have called an uber. Safe inside parking but the transport to and from eas awful. I always tip well but not on the return after eaiting an hour with, by the way, no apology from the driver

1
Date of experience: Nov 20, 2019
Bertrand Howard
Cheap is not better...take an Uber

It sounded like a really good idea since it was less expensive than other parking. I guess you get what you pay for! We arrive promptly at 10:30 a.m. you were loaded into the van only to wait another hour for potential Riders three people finally came and yet they still waited to try to fill the van. We arrived at the ship an hour after we had planned. The return was a horror show. We went to where we were assigned waving our are blue papers for well over an hour well other vans passed us by. Called 10 times and it just went into voice mail. Cut into precious traveling time to go home up north. Should have called an uber. Safe inside parking but the transport to and from eas awful. I always tip well but not on the return after eaiting an hour with, by the way, no apology from the driver

1
Date of experience: Nov 20, 2019
ZB12
We reserved parking for 9-7 thru…

We reserved parking for 9-7 thru 9-15-19.Before our trip I called the lot and was told only 4 people to a party and only 1 bag and 1 carryon. We dropped all of our bags at the port before parking. We were surprised to see people with more than 1 bag and 1 carryon. But we were shocked and angry when the black attendant with glasses told us and every vehicle him and his Hispanic cohort approached "I don't have change". That's a lie because the website states cash only no credit or debit cards! These thieves are stealing customers change! We watched these two go go the back of a white bmw and count the money they collected between the two of them. Now management needs to make sure they do something about these two before they get hurt over other peoples money! The customer already paid for parking and then they have the nerve to hustle the customer to give up the change to them.So if your balance is 73 dollars and some change and you give them a 100 dollar bill he thinks he's going to keep 20 something dollars for nothing! People pay attention DON'T LET THEM GET AWAY WITH THIS!!!!

2
Date of experience: Sep 25, 2019

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Miami's oldest and very stable cruise parking company. Garage covered parking. Very close to Port Miami.
    Reserve online a get your guaranteed space. Rates are very reasonable when compare to parking at the Port.
    Guaranteed savings of more than 50%, rates start at $ 6.95 per day depending on season.
    Courtesy round-trip shuttle included. Book your space now !!!See more

  • email premiercruisepark@bellsouth.net
  • call 3052202686
  • language https://premiercruiseparking.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More