Review Time
We reserved parking for 9-7 thru 9-15-19.Before our trip I called the lot and was told only 4 people to a party and only 1 bag and 1 carryon. We dropped all of our bags at the port before parking. We were surprised to see people with more than 1 bag and 1 carryon. But we were shocked and angry when the black attendant with glasses told us and every vehicle him and his Hispanic cohort approached "I don't have change". That's a lie because the website states cash only no credit or debit cards! These thieves are stealing customers change! We watched these two go go the back of a white bmw and count the money they collected between the two of them. Now management needs to make sure they do something about these two before they get hurt over other peoples money! The customer already paid for parking and then they have the nerve to hustle the customer to give up the change to them.So if your balance is 73 dollars and some change and you give them a 100 dollar bill he thinks he's going to keep 20 something dollars for nothing! People pay attention DON'T LET THEM GET AWAY WITH THIS!!!!
I have traveled on 49 cruise ships and have had very little trips out of Miami port. Used Premier Parking and this is the worst experience I have ever had. Found the garage and after unloading our bags had to drag them to a line up for the shuttles There was no management of the line and very few shuttles were there to use. There were people with four kids and ten bags and that seemed to fill up the small shuttles. There were only two that arrived and we had to wait for an hour to get finally one to take us to the ship. No help in removing bags but the driver was looking for tips. On the return it wa a nightmare with 35 people waiting to get on a small van with tons of bags and many kids. My wife and I asked the driver what was the address of the garage for us to share a cab with another couple and he said that he didn't know the address. My wife and I, after another hour and fifteen minutes finally got on the shuttle to the garage. This is the worst parking experience ever and you really need to find a better place to park your car, even if it cost more to park. This operation really sucks.
I have traveled on 49 cruise ships and have had very little trips out of Miami port. Used Premier Parking and this is the worst experience I have ever had. Found the garage and after unloading our bags had to drag them to a line up for the shuttles There was no management of the line and very few shuttles were there to use. There were people with four kids and ten bags and that seemed to fill up the small shuttles. There were only two that arrived and we had to wait for an hour to get finally one to take us to the ship. No help in removing bags but the driver was looking for tips. On the return it wa a nightmare with 35 people waiting to get on a small van with tons of bags and many kids. My wife and I asked the driver what was the address of the garage for us to share a cab with another couple and he said that he didn't know the address. My wife and I, after another hour and fifteen minutes finally got on the shuttle to the garage. This is the worst parking experience ever and you really need to find a better place to park your car, even if it cost more to park. This operation really sucks.
After researching several companies that We could use to leave our car during our cruise out of Miami, we decided on Premier Park Cruising. We were using the service during soring break. We loved the fact that the car would be in a covered parking garage. Our excitement grew quickly to frustration the morning of drop off. My husband dropped us off at the port with our luggage and traveled about 7 minutes to the garage. He arrived at around 12:15 and did not make it back to the port until 2:30 pm. We were traveling in a group so needless to say, the kids and adults were getting very impatient. The amount of people waiting on lines for shuttles was ridiculous. The company clearly does not have enough shuttles. There were people cutting the lines and not enough staff to keep control of the caos going on in the parking garage. The drivers are not friendly and clearly are very unhappy with their job. It’s just a reflection of how they are being treated as an employee. The savings from parking outside of the port was NOT worth the aggravation. Do not use this parking garage. I’ve traveled on cruises before on spring break but out of Ft. Lauderdale and Port Carnaveral. Never did we experience this. Premier should have a better system in place during busy seasons.
After researching several companies that We could use to leave our car during our cruise out of Miami, we decided on Premier Park Cruising. We were using the service during soring break. We loved the fact that the car would be in a covered parking garage. Our excitement grew quickly to frustration the morning of drop off. My husband dropped us off at the port with our luggage and traveled about 7 minutes to the garage. He arrived at around 12:15 and did not make it back to the port until 2:30 pm. We were traveling in a group so needless to say, the kids and adults were getting very impatient. The amount of people waiting on lines for shuttles was ridiculous. The company clearly does not have enough shuttles. There were people cutting the lines and not enough staff to keep control of the caos going on in the parking garage. The drivers are not friendly and clearly are very unhappy with their job. It’s just a reflection of how they are being treated as an employee. The savings from parking outside of the port was NOT worth the aggravation. Do not use this parking garage. I’ve traveled on cruises before on spring break but out of Ft. Lauderdale and Port Carnaveral. Never did we experience this. Premier should have a better system in place during busy seasons.
The shuttle took over 1 hr to arrive and after the wait we contacted the parking office they hammered us with excuse after excuse as to why we should be greatful for their "small wait" as opposed to the alternatives. If they had taken even a moment to explain that we would have our small children waiting well over an hour for a shuttle we would have gladly paid 22$/day for decent accommodations.
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Miami's oldest and very stable cruise parking company. Garage covered parking. Very close to Port Miami.
Reserve online a get your guaranteed space. Rates are very reasonable when compare to parking at the Port.
Guaranteed savings of more than 50%, rates start at $ 6.95 per day depending on season.
Courtesy round-trip shuttle included. Book your space now !!!See more
