proovia.delivery

4.6
4.6 Based on 1.8K reviews

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Average Rating

4.6

/
5

1.8K Reviews

5 Star
86%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
6%

Filtered Reviews

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Review Time

Customer
STOLEN PARCEL AND RUDE DRIVER

I had a parcel delivered but the driver rang me to tell me where he left it, i asked him to put it somewhere safe he told me he is to busy to move it ,and it wasn't there upon my return to my address, so it costing me double now due to the rudeness of the driver, so I wouldn't use this company

1
Date of experience: Sep 25, 2025
Customer
Perfect delivery service and accurate journey milestones

Tracking was available, delivery guys handled with care and into the appropriate room. Arrived when they promised.

5
Date of experience: Sep 25, 2025
Customer charlotte coad
Perfect from start to finish and chairs…

Perfect from start to finish and chairs were exactly what we wanted. Proovia couriers were very helpful and will definately recommend to friends and use ourselves.

5
Date of experience: Sep 25, 2025
paul
Delivery on time by a very friendly…

Delivery on time by a very friendly team. Thank you.

5
Date of experience: Sep 25, 2025
Henry
Unacceptable

Their location map showed them an hour away and then they arrived in 5 minutes so I missed them. We paid a circa £50 premium for a bed to be wrapped and also delivered to the first floor. But there was no wrapping and they dumped it and left without speaking to me.They forgot to deliver the valance, which is still in their truck.I tried to call them. I waited in a queue for almost 30 minutes, and when I got to the front of the queue there was just silence and eventually the line went dead.

1
Date of experience: Sep 25, 2025
Customerthe pit stop Colcheste
Wrong part delivered

1
Date of experience: Sep 25, 2025
Jacky
Great communication right down to the…

Great communication right down to the last hour before delivery.

5
Date of experience: Sep 25, 2025
Robert Clack
Excellent service

Excellent service from beginning to end. Clear instructions and updates throughout.

5
Date of experience: Sep 25, 2025
Ian Taylor
Had car parts delivered by this company…

Had car parts delivered by this company several times now and every time we have been kept up to date.Parts always delivered promptly and in the time slot we are given and well packed in lorry and always undamaged.

5
Date of experience: Sep 25, 2025
Simon Black
Very friendly

Very friendly, happy to take up stairs for me, quick & efficient.

5
Date of experience: Sep 25, 2025

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