proovia.delivery

4.6
4.6 Based on 1.8K reviews

...

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Average Rating

4.6

/
5

1.8K Reviews

5 Star
86%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
6%

Filtered Reviews

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Review Time

Kev Ashill
A great company

I’ve used this company numerous times and they’re always helpful and responsive. Most importantly, items transported have arrived on time and in good condition.

5
Date of experience: Nov 20, 2025
jasonking
Great comms kept us very informed on…

Great comms kept us very informed on the delivery day,handled the goods well

5
Date of experience: Nov 20, 2025
kenneth
Arrived on time and at the right…

Arrived on time and at the right address. Very helpful.ke

5
Date of experience: Nov 20, 2025
customer
Poor claims procedure

I have used this service a few times and found the delivery people to be excellent. However, the customer service is dreadful. My last order started perfectly. Courteous guys, very helpful and friendly. Arrived on time and delivered on time. However, the collection driver admitted he’d broken my television. It was a few months old and purchased for £999. I made a claim and have had nothing but delaying tactics since and an insulting offer of £300 for a virtually new £1000 tv. I paid for a premium service too. I will never use them again.

1
Date of experience: Nov 20, 2025
Brian
Great service

The communication was great - we knew exactly what was happening and when. The items arrived safely and seemed to have been taken care of too.

5
Date of experience: Nov 20, 2025
Joy Williamson
The Proovia Couriers were very polite

The Proovia Couriers were very polite, informative and on time. Excellent delivery.

5
Date of experience: Nov 20, 2025
Richard
Used them several times, always excellent

Used them several times and always been very easy, on time on both collection and delivery

5
Date of experience: Nov 20, 2025
Customer
Very friendly delivery men placed items…

Very friendly delivery men placed items in house where I said very quickly and with ease thank you

5
Date of experience: Nov 20, 2025
Great service.

Great service.Delivery was prompt

5
Date of experience: Nov 20, 2025
Michael Loveitt
I was kept informed of the imminent…

I was kept informed of the imminent delivery and it came on time, and placed exactly where I asked. Can’t ask for more than that. Excellent.

5
Date of experience: Nov 20, 2025

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