proovia.delivery

4.6
4.6 Based on 1.8K reviews

...

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Average Rating

4.6

/
5

1.8K Reviews

5 Star
86%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
6%

Filtered Reviews

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Review Time

SamKelly
Very helpful and carried the door into…

Very helpful and carried the door into my hallway with care. Thanks

5
Date of experience: Nov 11, 2025
MIKE SHELBOURNE
Quality service

Quality serviceOn time with good communicationWell done and thank you

5
Date of experience: Nov 11, 2025
BarbieHooper
Very efficient organiseddeliveryVery punctual organised delivery didn’t…

Very punctual organised delivery didn’t have to lift a finger

5
Date of experience: Nov 11, 2025
Lauren
Quick pick up, friendly delivery

Very quick pick up time and delivery from above Manchester down to Essex. Courier was nice and friendly and delivered our sofas straight to our living room! 10/10 would recommend

5
Date of experience: Nov 11, 2025
Davy McKenna
Disaster couriers.

Had a £3000 suite picked up and delivered to me on Tuesday 11th November.suite arrived with stains and marks on it,2 incompetent useless couriers,no idea how to handle furniture.took no responsibility,offered half delivery fee back,insulted!.did not take care of items,no covers etc.was leaving sofa out in rain during delivery.will never use this company again.have been offered £150 compensation,which I reluctantly accepted,still waiting on money being put into account,small claims court here I come!

1
Date of experience: Nov 11, 2025
Mehdi
Very good communications and…

Very good communications and professional

5
Date of experience: Nov 11, 2025
Mr Paul S
Cowboys

I lost two days off work because of this Romanian owned company. Booked collections didn’t happen on two occasions , even after confirmations a couple of hours before the scheduled pick up time. On both occasions I was fed ‘off the shelf ’ reasons and apologies. When the vehicle eventually arrived, on an unscheduled day, I was given five minutes notice. The drivers, only one spoke a little English, were friendly enough, but by then I was well and truly at the end of my tether with this disgraceful organisation.They are so bad they make Evri look exceptionally good! Book at your peril.In response to your reply -I brought this to your attention numerous times whilst waiting for you to turn up. You had every opportunity to make this right, but you chose not to. You were not truthful when responding to my messages regarding failure to collect. This reply is no better than the flannel you gave me several times during the collection period. I just hope others can see this, and decide for themselves whether to trust you…or not.

1
Date of experience: Nov 11, 2025
Ben A.
Great delivery experience

Delivered within the time window given with a warning when the driver was close by. Handled large and heavy items carefully. Can't ask for more

5
Date of experience: Nov 10, 2025
James
Great thanks

Great thanks, full tracking very helpful.

5
Date of experience: Nov 10, 2025
Great communications and delivered very…

Great communications and delivered very professionally. Many thanks

5
Date of experience: Nov 10, 2025

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