Review Time
I accidentally signed up for a subscription instead of trying one product first. A simple email led to an immediate cancellation with no questions asked. I received a response from a real person, not an automated system, which shows they genuinely care about their customers. Thank you!
I ordered my kit over two weeks ago, and it finally arrived after I sent support tickets to the shipper. The company never responded to my inquiries about the shipment. Their customer service lacks urgency and care. The website states products usually arrive in 3-5 business days, which was not my experience. I will not do business with this service again.
Best experience I've ever had I had shipping problems on top of that I wanted an extra pen I was given the opportunity to have a pen shipped to the correct address and everything was corrected on their end I'm extremely grateful for how well and professionally things have been handled I never hesitate to tell everyone about pure diffuser Co it's a great alternative if you're looking for a hit without all of the gunk in it I recommend it to all of my friends and I have been giving them out freely to the people around me that I know smoke and I've had nothing but great things to say don't hesitate it's a great purchase
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