purediffuserco.com

4.1
4.1 Based on 141 reviews

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Average Rating

4.1

/
5

141 Reviews

5 Star
69%
4 Star
3%
3 Star
5%
2 Star
6%
1 Star
17%

Filtered Reviews

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Review Time

Customer service is really helpful

Customer service is really helpful and tries their best for their customers.

5
Date of experience: Jun 20, 2025
FreMiozz
I made a mistake in my order

I made a mistake in my order, I emailed customer service, and within minutes I had a refund. Awesome customer service. I hope the product is just as great as the customer service. First time purchase.

5
Date of experience: Jun 20, 2025
LR70
Definitely a great experience

Definitely a great experience! When I received part of my order I made an email so I could get it straightened out and Scarleth got everything handled for me to get it fixed right away in just a few minutes. Having people that actually care about the purchases and the people rather than just making a dollar sitting behind the desk or phone, they make sure the customers experience is at 100% of pure satisfaction.

5
Date of experience: Jun 18, 2025
Eliza
Daniel went above and beyond to help me…

Daniel went above and beyond to help me with my order! Great customer service! Thank you!

5
Date of experience: Jun 18, 2025
maelzoe
Good flavours and has potential

Good flavours and has potential, brought 3, lasted a week. Expensive , too much to recycle as i used up 3 of them in a week.

2
Date of experience: Jun 18, 2025
Hunter Adams
Quick to reply and helpful

Quick to reply, helpful

5
Date of experience: Jun 16, 2025
Molly B.
Patiently waiting for the calm…

Patiently waiting for the calm diffusers to come back into stock can be difficult.. but Pure’s customer service has been great with keeping me updated and completely understanding in my frustrations. I can’t say enough good things about how this process has been handled. They are the best!

5
Date of experience: Jun 13, 2025
Joelle
The most amazing company

They respond quick and try their best to help your customers even though you should have more of the products available to more customers like I wanted the strawberry or watermelon and you were out of them please try to keep that in mind or maybe trying to sell like a package of different kinds of flavor not just one flavor thank you

5
Date of experience: Jun 13, 2025
Dragonex2489
It leaked when i first bought it

it feels and tastes good, but it was leaking when I first bought it every time it was not straight up :<

2
Date of experience: Jun 11, 2025
MS59
Pure is one of the best companies I…

Pure is one of the best companies I have shopped with online. I highly recommend purchasing their products. They're prompt and fast.

5
Date of experience: Jun 10, 2025

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