purestep.co.uk

4.2
4.2 Based on 221 reviews

...

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Average Rating

4.2

/
5

221 Reviews

5 Star
57%
4 Star
29%
3 Star
4%
2 Star
0%
1 Star
9%

Filtered Reviews

Filter Reviews

Review Time

MICHAEL D'ARCY
Good service

5
Date of experience: Dec 21, 2025
Patricia Lunnon
Shoes that feel like slippers

Long wait, but got them ok, feels like I’m wearing slippers not shoes they’re so comfortable

5
Date of experience: Dec 21, 2025
John Golding
I ordered a pair of Polaris Barefoot…

I ordered a pair of Polaris Barefoot shoes and finally received them after I had forgotten about ordering them. Although the shoes were supposedly UK size 11.5 they were probably only size 10.5 max and so not suitable. The returns procedure is a real hassle as they have to be returned to China and although they state that the return cost up to £20 is refunded it isn't. they merely give you £20 credit. I will certainly NOT be ordering another pair as, to be honest, they were hideous!!!

1
Date of experience: Dec 21, 2025
Jennifer Stanwell
Comfortable shoes

Comfortabke warm winter shoesDelivered safely. Reasonable price

5
Date of experience: Dec 21, 2025
Barry Wright
Boots are great but delivery was longer…

Boots are great but delivery was longer than expected

4
Date of experience: Dec 21, 2025
Sarah Lucas
Great comms!

We were told where the product was at each stage of delivery along the chain. Always updated.

5
Date of experience: Dec 20, 2025
Stella Murgatroyd
I have returned the boots and had…

I have returned the boots and had notification that the have been delivered to your company. I have expected notification that the refund as being organised. But nothing has arrived in my inbox by email. What's going on please?

3
Date of experience: Dec 20, 2025
customer
Have bought from this company before

Have bought from this company before, always good service.

5
Date of experience: Dec 20, 2025
Vinney
The product looked great in the picture…

The product looked great in the picture and they are even better in reality. Absolutely love them.

5
Date of experience: Dec 20, 2025
jason
Great product

Great productShit delivery time. Took forever.

4
Date of experience: Dec 20, 2025

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