purestep.co.uk

4.2
4.2 Based on 221 reviews

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Average Rating

4.2

/
5

221 Reviews

5 Star
57%
4 Star
29%
3 Star
4%
2 Star
0%
1 Star
9%

Filtered Reviews

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Review Time

Paula Blane
AVOID AVOID AVOID AVOID

AVOID AVOID AVOID AVOID. I would give a zero starIf I could.I never received my shoes and I am out over £100.They will frustrate you beyond believe to take away all your consumer rights.You will lose your money, as this is not a company with good customerService. All they want is your money and then couldn’t care less if you have items are not.Dave yourself, money, time, stress and buy elsewhere.You will be disappointed as read how many other people are having the same issues. Wish I had seen the reviews on here priory to ordering.The first two pairs I ordered were too small (another problem, sizes suck), they talkedme into paying more money to ship twoMore pairs and I didn’t get them. I was toldTo donate the two that didn’t fit and so now got nothing to show for money.

1
Date of experience: Dec 18, 2025
Lorna Logan
Wait forviy

My order has come at last!

3
Date of experience: Dec 18, 2025
Christopher Walker
Prompt response & explanation of where…

Prompt response & explanation of where we are.

5
Date of experience: Dec 18, 2025
Mrs ellis
Comfortable warm boots

Easy to order, prompt delivery and excellent boots. So warm and comfortable.

5
Date of experience: Dec 18, 2025
Sharon Leach
Love these

Love these, so comfortable

5
Date of experience: Dec 18, 2025
Shahed
Great shoes, arrived quickly

The shoes are really comfy, waterproof as described, and are great to wear.

5
Date of experience: Dec 18, 2025
Excrat
They are crooks

The only way to describe this outfit is CROOKED.The shoes I received were the wrong size by a mile and a different style. I emailed them and explained the situation, expecting a "whoops" type apology and a promise to send the correct pair with a return label for the others. BUT they then wanted me to pay an extra £9.90 to correct THEIR mistake, or if I wanted a refund to send the junk pair at my expense to a China address (another ££££). Don't touch this shit shower with a barge pole, unless you are aiming at its head.

1
Date of experience: Dec 17, 2025
Chic
Flat boots

They take a bit of getting used to, walked to the subway which is a mile away and then to the shops just a little bit discomfort then walked back home. Usually get a pain in my knees but they were fine. Also make great pair of slippers as I’ve a hardwood floors apart from the bedrooms which are carpeted, they are comfortable .

4
Date of experience: Dec 17, 2025
Stephen Derrick
the shoe is fantastic

the shoe is fantastic - it brilliant!!!!

5
Date of experience: Dec 17, 2025
Elaine Hustings
Non slip are slippery when wet

I didn't realise shoes were coming from China

4
Date of experience: Dec 17, 2025

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