purestep.co.uk

4.2
4.2 Based on 221 reviews

...

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Average Rating

4.2

/
5

221 Reviews

5 Star
57%
4 Star
29%
3 Star
4%
2 Star
0%
1 Star
9%

Filtered Reviews

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Review Time

Joanna
The boots arrived safely

The boots arrived safely. I will be giving them a good test after Christmas when I will be in Vienna.

5
Date of experience: Dec 01, 2025
Stephen Stephenson
Wonderful footwear so pleased with this…

Wonderful footwear so pleased with this productI’ve ordered the slippers as well can’t wait to receive them

5
Date of experience: Dec 01, 2025
super cool slippers

5
Date of experience: Dec 01, 2025
Jane
First time ordering from this company

First time ordering from this company - I found the slippers to be well made but a bit expensive.

4
Date of experience: Nov 30, 2025
Teresa Tucker
Easy to order

Easy to order, good delivery time and plenty of notifications

5
Date of experience: Nov 29, 2025
Ms S
Purestep promptly solved my sizing problem

Purestep promptly solved my sizing problem with their Polar - Non-slip & water-repellant winter barefoot shoes (Unisex). Despite measuring my feet and ordering size from their table I need just a half size bigger. They arrived in about a week. I only needed to send £9.90 postage and keep the 'old' ones to donate.

5
Date of experience: Nov 29, 2025
Pauline
Good product

Good product, customer services were great, responded quickly, were helpful and resolved the issue.

5
Date of experience: Nov 28, 2025
Jane Lloyd
Easy to order with regular updates…

Easy to order with regular updates about the delivery.

5
Date of experience: Nov 28, 2025
Suzanne Harrison
Shoes are great and have helped with my…

Shoes are great and have helped with my knee pain. I was kept informed at all times about my order and delivery was when expected. Order was packaged very well. This was my second order from company and I am very happy

5
Date of experience: Nov 26, 2025
Fiona Ballantine
I love your shoes

I love your shoes! They are very comfortable and practical. If I could change anything? The sizes are not consistent. At least 2x I have had to ask for another size. Sometimes the draw-string laces are too long and there doesn’t seem to be a way of altering them ( by opening the closure, cutting them to size and fixing the closure tight again. The main issue is not the shoes however. I appreciate your friendliness but feel under pressure to give reviews! Also, the emails about delivery state the shoes have been delivered when they are actually only on the way which has caused me concern an d confusion. Also, being honest, if I had known in advance that the shoes come from China I wouldn’t have bought any… we need local manufacturers. So I am less keen now I know this. Meanwhile, I enjoy wearing the pairs I have.

4
Date of experience: Nov 24, 2025

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