q-park.com

1.6
1.6 Based on 68 reviews

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Average Rating

1.6

/
5

68 Reviews

5 Star
10%
4 Star
3%
3 Star
0%
2 Star
9%
1 Star
78%

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I feel I was mugged by Q-Park

I feel I was mugged by Q-Park. Booked my vehicle for £50 then they demanded an extra £100 on arrival. They knew my registration and hence my vehicle at booking. If they want to charge 3 times as much for SUVs they should have a drop down box on booking.An evil company which should be shut down in my opinion.

1
Date of experience: Aug 26, 2025
Wgae Gillies
Absolutely extortionate prices to visit…

Absolutely extortionate prices to visit the sick! Profiteering- unnecessarily high charges. I was appalled

1
Date of experience: Aug 23, 2025
Ronald Turley
I had to go from one QE Hospital to…

I had to go from one QE Hospital to another one and I was picked up by the shuttle bus and the driver Sandip was very help full and later he picked me up promptly and dropped me off at my original location.

4
Date of experience: Aug 20, 2025
Jeroen Van 't oever
Don't make a mistake by typing a wrong…

Don't make a mistake by typing a wrong number you have to pay double parking time and a fine. And when you call them to explain that the app had an error and you had to pay at the automat and typed one number wrong they tell you we can't do anything for you and they putt down the phone while I was still talking . I think it's a very unfriendly organisation

1
Date of experience: Aug 15, 2025
Ross
**** avoid**** hidden fees

**** avoid**** hidden fees. Scam Arrived early by minutes. Let you in no warning of additional fees. No mention of a rebate for leaving 4 hours early. Customer service doesn’t exist here. Shocking disgusting responses from the “customer service team” Blaming small print. Companies get done for hidden fees - this lot have loads and a bad attitude. Avoid!

1
Date of experience: Aug 03, 2025
Karli Morris
Horrible and unfriendly service

Horrible and unfriendly service. No one answers the phone and the man answering at the front desk was completely rude and unhelpful.

1
Date of experience: Jul 14, 2025
Leonard Hughes
Avoid

Parked at Q-Park in Liverpool for an overnight stay. Was surprised how few cars were parked there, despite its central location. Soon found out why!! Pre-booked at an agreed rate between 22.00-9.00, but then Q-Park took unauthorised payments for a longer stay, despite us leaving at 8.40am n(which they acknowledged. Contacted Customer Service (Jacob) who was more than useless in resolving their error.I would highly recommend other options in central Liverpool, where you can park all day for up to £6.00

1
Date of experience: Jun 30, 2025
Caleb Price
Booked parking for Manchester arena

Booked parking for Manchester arena. At the time of booking they stated it was 5min walk from car park to the arena. Turns out the car park is on the other side of the city, an hours walk away.Avoid this company.

1
Date of experience: Jun 22, 2025
Sheena Walker
How dare them

Kicked out for no reason

1
Date of experience: Jun 03, 2025
Townsley was very polite and helped us…

Townsley was very polite and helped us find us space for us to park our car

5
Date of experience: Jun 01, 2025

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