Review Time
Horrible product. Lying about the return policy.
Offering only 10% of the product's cost. Returns have to be sent back to China at the customer's own expense, with no guarantee that money will be returned.
Website double you order, and then you're stuck with it.
I contacted the company regarding this and they assured me that there is nothing they can do at the moment and I will be be able to return in when I got it.
Not so fast !
DO NOT BY FROM THEM. SCAMMERS.
Do not buy from this site. It uses Quebec name and write all its email in French and claims its company is located in Netherland. The truth is that this a Chinese company with very cheap quality products but high prices. I received my order and was shocked by the poor quality of the clothes. they were completely different from the pictures in its site. I have contacted them but they didn’t accept to pay for return and gave me an address in China for return which cost me $60 . The good thing was I used paypal for my order so I opened a case and PayPal refunded my money. Do not deceive by its misleading and do not buy from this site.
Extremely poor quality and nonexistent customer service.Product quality is terrible and does not match what is advertised at all. Customer service is completely incompetent.I returned my order by mail in September (Order #7493). The company received the product, yet since then absolutely nothing has been done.No refund. No proof of refund. No clear explanation. Just excuses and delays for months.Keeping a returned product and failing to issue a refund for months is unacceptable and shows a total lack of professionalism and reliability.This company is not trustworthy, not transparent, and does not respect its customers.Quality: 0/10. Customer service: 0/10. Reliability: 0/10.I strongly do NOT recommend this business. Avoid at all costs.
Do not buy from this site. It uses Quebec name and write all its email in French and claims its company is located in Netherland. The truth is that this a Chinese company with very cheap quality products but high prices. I received my order and was shocked by the poor quality of the clothes. they were completely different from the pictures in its site. I have contacted them but they didn’t accept to pay for return and gave me an address in China for return which cost me $60 . The good thing was I used paypal for my order so I opened a case and PayPal refunded my money. Do not deceive by its misleading and do not buy from this site.
Worst quality. Not boutique at all. I was also charged twice for the same sweater and sent two - when I requested a refund I was told I had to pay to ship it to China OR take 10% refund and keep it. Gross company, shitty product and seems like a straight up scam. I would give zero stars if I could.
Sent boots in a much smaller size than what the label says they are. It just a sticker that makes me belive they slapped that on small boots in stock to make a sale. This is not Quebec bases company but they seem to be looking to rip off Candians. No refund. I can send them.back to at my cost to an address in China. But no promise of a refund if I do that. Not trustworthy. Don't buy from.them. I can't recommend them. Feels like scam
This is a scam; the product delivered is not the same as the one advertised on their website. They do not offer a return; you will need to pay for it, or get back only 10% of the refund of the product. Their products are from China, even though the brand says Quebec.
If I could leave less than one star I would! Item totally different than photo. Terrible terrible company to deal with. Lesson learned for me. It’s a real shame they manage to remain operating and selling such misrepresented items!! I hope people check the reviews out before they buy. I sure wish I had!! Contact information leads nowhere! Shameful!!
Claim your business profile now and gain access to all features and respond to customer reviews.
