radicalstorage.com

4.3
4.3 Based on 1.9K reviews

Radical Storage - the world's luggage storage network! Find your closest luggage storage and enjoy your journey until the very end!...

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Average Rating

4.3

/
5

1.9K Reviews

5 Star
73%
4 Star
9%
3 Star
2%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Mrflo0982
Brilliant service, open late

Brilliant service, cost effective, easy and efficient. Definitely recommend. We used the overnight bus from Scotland and needed somewhere that was open till 11:30pm to collect our bag after an evening show at the Royal Albert Hall, before we got our bus home at midnight.

5
Date of experience: Dec 07, 2024
Susan Morgan
24/7 means open for 24 hours for 7 days.

I booked a reservation for 4-Dec-2024, even paid for the flexible time.but when I arrived in the place, it was closed. and there's a note, "back in fifteen minutes."unfortunately, I can't wait for fifteen minutes, so I left.in short I wasted $15 for nothing.

1
Date of experience: Dec 05, 2024
Imelda Barnes
excellent and with ease made our…

excellent and with ease made our experience very pleasant and will definitely use again.

5
Date of experience: Dec 03, 2024
Miranda
The initial storage booked was closed…

The initial storage booked was closed on that Sunday when we arrived, however, customer service found us an alternative.

4
Date of experience: Dec 01, 2024
Mira W.
Fast drop-off and professional, great experience

I felt very save with this option and it was close to my train station, were I needed to catch the train at the late afternoon. Happy that I found radicalstorage!

5
Date of experience: Dec 01, 2024
Leamon Bell
Had a terrible experience with this…

Had a terrible experience with this company. QR code wouldn’t work in 2 different drop off locations, and when contacted for a refund I was straight up ignored. Waste of time and money

1
Date of experience: Nov 30, 2024
Lindy Hughes
Luggage storage was easy to find and…

Luggage storage was easy to find and very helpful to give us a few hours exploring around colonia de sacramento..

4
Date of experience: Nov 28, 2024
Giselle
Very nice people

Very nice people . Safe bag ! We will come back .

5
Date of experience: Nov 28, 2024
Terrible service and no customer support

The address that was given to us was closed when we arrived just before 9am. We had booked a flexible time slot allowing us to drop off luggage from 8am onwards. Just after 9am a man came and started opening up the shop that was at the address, we asked him if this was the luggage drop off and he said no and he didn't know anything about luggage storage. We had to carry our suitcases up three flights of stairs to our place of work as we didn't have time to find a new storage point. I have emailed Radical Storage but never heard back including no reply from their support team and mp redund even after requested. Terrible service. Would not recommend. Will be contacting my bank and lodging a fraud charge against this company.

1
Date of experience: Nov 26, 2024
Vernon
Took our money and gave false storage address and do not return our emails …

We booked and paid for storage in Lisbon at Minimercado e Frutaria only to find when we arrived that they do not store luggage. We tried to phone Radical and sent some emails but have had no response. And they still have our money. Plus it was a wasted Uber trip.

1
Date of experience: Nov 26, 2024

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