Review Time
Brilliant service, cost effective, easy and efficient. Definitely recommend. We used the overnight bus from Scotland and needed somewhere that was open till 11:30pm to collect our bag after an evening show at the Royal Albert Hall, before we got our bus home at midnight.
I booked a reservation for 4-Dec-2024, even paid for the flexible time.but when I arrived in the place, it was closed. and there's a note, "back in fifteen minutes."unfortunately, I can't wait for fifteen minutes, so I left.in short I wasted $15 for nothing.
The address that was given to us was closed when we arrived just before 9am. We had booked a flexible time slot allowing us to drop off luggage from 8am onwards. Just after 9am a man came and started opening up the shop that was at the address, we asked him if this was the luggage drop off and he said no and he didn't know anything about luggage storage. We had to carry our suitcases up three flights of stairs to our place of work as we didn't have time to find a new storage point. I have emailed Radical Storage but never heard back including no reply from their support team and mp redund even after requested. Terrible service. Would not recommend. Will be contacting my bank and lodging a fraud charge against this company.
We booked and paid for storage in Lisbon at Minimercado e Frutaria only to find when we arrived that they do not store luggage. We tried to phone Radical and sent some emails but have had no response. And they still have our money. Plus it was a wasted Uber trip.
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