radicalstorage.com

4.3
4.3 Based on 1.9K reviews

Radical Storage - the world's luggage storage network! Find your closest luggage storage and enjoy your journey until the very end!...

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Average Rating

4.3

/
5

1.9K Reviews

5 Star
73%
4 Star
9%
3 Star
2%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Leona Lewis
It was very good

It was very good. I'll found better to have a separate room for luggage. All luggages are in the shop.

4
Date of experience: May 02, 2025
Diana
All perfect

5
Date of experience: May 02, 2025
Georgene Butler
Easy to use

Easy to use, the staff was quick to take care of our luggage.

5
Date of experience: May 02, 2025
Cedric Foster
Reliable and safe place to keep the…

Reliable and safe place to keep the luggage.

5
Date of experience: May 02, 2025
pitou3438
Great service and very easy

Great service and very easy

4
Date of experience: May 01, 2025
Grace Price
My bags were safe

I was apprehensive about leaving my four bags because the storage location was not very secure, but the shop owner assured me everything would be okay. Luckily, when I came back five days later, all my bags were just where I left them.

4
Date of experience: May 01, 2025
Easy to book and use.

5
Date of experience: Apr 30, 2025
Kirstin C.
really efficient in checking bag in

really efficient in checking bag in - I was a bit later than expected collecting and there was no issue as its 24hours

5
Date of experience: Apr 29, 2025
Genevieve Butler
Amazing

Amazing, Boys where very nice and they save my day in the center of Milan.Super trustworthy !!!!

5
Date of experience: Apr 29, 2025
Radical Storage Córdoba: No Refund for Power Outage-Related Delay

I am writing to share our disappointing experience with Radical Storage in Córdoba, Spain, last April 29, 2025 . Due to the nationwide power outage that unfortunately occurred the previous day, the train services we relied upon were significantly delayed. As a result, we arrived in Córdoba much later than anticipated and were regrettably unable to utilize the luggage storage service we had booked with Radical Storage.Upon contacting Radical Storage to explain our situation and request a refund, we were informed that the only option available was store credit, valid for use within the next six months. While I understand that this may be standard policy in some circumstances, it is entirely unsuitable for us as tourists visiting from the Philippines. We have no plans to return to Spain within the next six months, making the store credit effectively useless.We were particularly disappointed with this inflexibility, especially considering the extenuating circumstances of a nationwide power outage that directly impacted our ability to reach Córdoba on time. In contrast, we were very grateful that the Mezquita-Cathedral de Córdoba graciously provided us with a refund for our pre-booked tickets after we presented our delayed train tickets as evidence. This understanding and customer-centric approach was greatly appreciated.While I understand unforeseen events can occur, the refusal to offer a refund to our original method of payment, especially given our status as international tourists with no immediate plans to return, has left us with a negative impression of Radical Storage's customer service. We hope that you will reconsider your policy in situations involving significant, external disruptions that prevent customers from using booked services, particularly for those who are not local residents.

1
Date of experience: Apr 29, 2025

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