rain.co.za

3.8
3.8 Based on 580 reviews

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Average Rating

3.8

/
5

580 Reviews

5 Star
65%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
30%

Filtered Reviews

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Review Time

Nathanael Barnes
Fantastic Service!

The agent called me back immediately and was helpful and clear. Also, your special of just paying R1 now? Wow!!!

5
Date of experience: Apr 22, 2025
Trent Harris
But my payment of R1 is been declined

But my payment of R1 is been declined, can you help on that.

5
Date of experience: Apr 22, 2025
Ryder Sanders
Great Service from Sakhile what a…

Great Service from Sakhile what a polite and friendly guy.

5
Date of experience: Apr 22, 2025
Edris Coleman
Thanks to Neo for the wonderful service…

Thanks to Neo for the wonderful service 😀

5
Date of experience: Apr 22, 2025
Demon_infernal52
He made everything easy to understand…

He made everything easy to understand and helped with all the questions I had with ease and humility.

5
Date of experience: Apr 22, 2025
Nena Scott
Well Catherine Reeners helped me a lot…

Well Catherine Reeners helped me a lot with my purchase now I am just waiting on receiving a call on when the rain wifi will be delivered but perfect presentation and customer service 👌 well today marks 5 days without any product I thought that you guys are reliable and trusted yet no call from you guys I paid for it to be delivered but no

1
Date of experience: Apr 22, 2025
Sapphire P.
A big thanx to the 3 persons (can't…

A big thanx to the 3 persons (can't remember all three 🤭) for assisting me in cancelling my one contract, helping to upgrade to rain 101 and explaining the process to me.

5
Date of experience: Apr 21, 2025
Iona Harris
Very friendly and professional

Very friendly and professional, in less than two minutes she contacted and helped me with what I needed

5
Date of experience: Apr 21, 2025
Marcus Butler
He explained everything clearly with…

He explained everything clearly with patience and in detail

5
Date of experience: Apr 19, 2025
Violet Carter
Appalling Service. Avoid rain.co.za at all costs

rain.co.za is an absolute disgrace of a service provider. For the past 12 hours, my connection has been crawling at around 10 percent of the speed I'm paying for. Prior to this, I would have the same issue daily from around 8pm to 10pm. I've logged multiple tickets over several days for the same issue, and not once have I received a response. Their support might as well not exist. They're more than happy to take your money but completely disappear when there's a problem. If you're thinking of signing up with them, don't. You're better off setting your money on fire. At least then you'll know where it went.Edit: no. I will not be DMing you people as I do not use social media. How about your support staff actually respond to my support tickets.Please note that I have been investigating making contact with your CEO, Brandon Leigh.

1
Date of experience: Apr 18, 2025

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