rategenius.com

4
4 Based on 101 reviews

Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing....

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Average Rating

4

/
5

101 Reviews

5 Star
67%
4 Star
10%
3 Star
2%
2 Star
4%
1 Star
18%

Filtered Reviews

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Review Time

Julianne Price
The person that helped us was kind

The person that helped us was kind, helpful.Lorrie Homan

4
Date of experience: Nov 29, 2022
Ian Scott
Just completely refinance on my 2017…

Just completely refinance on my 2017 Santa Fe. They made the process very easy, anything I had is sent out had prepaid postage along with it. Although you do pay a decent chunk of change to complete the whole process. In the end, my payments are lower and that's all I really care about.

4
Date of experience: Nov 28, 2022
Nolan Butler
My experience was mostly pleasant

My experience was mostly pleasant. My representative talked me through the steps and kept me up-to-date on how the process was going and what I needed to do. I'd give 5 stars but having to go get some papers notarized and send them out was a slight inconvenience.

4
Date of experience: Nov 25, 2022
Gus Brown
I liked the way Ann helped me through…

I liked the way Ann helped me through this process and I would recommend that anyone with Not so good credit give it a try.I was very happy with my experience.

5
Date of experience: Nov 18, 2022
Adora Butler
Handle my refinance quick and easy

Handle my refinance quick and easy. I felt like I was informed in great detail of the whole process before proceeding with documentation.

5
Date of experience: Nov 18, 2022
Darwin Foster
Quick and Easy

I had such a quick and easy experience! Thank you Ann for assisting me!

5
Date of experience: Nov 18, 2022
Dickon K.
Personalized and efficient

The process was easy and personalized. They assign you a point person which is super helpful. My loan process was managed by Christine Santisteban. She was very helpful and responsive. We were able to do most of our communication through text. Highly recommend!

5
Date of experience: Nov 17, 2022
Lionel A.
Friendly service

Friendly service, easy to complete. Communication was good from beginning to end.

5
Date of experience: Nov 14, 2022
Charlie Turner
Horrible experience that I hope you can…

Horrible experience that I hope you can I one else has to go through. Took months, yes months, I was lied to repeatedly, had to send documents multiple times and was told I would be reimbursed for the multiple notary fees but never was. Took so long that I was charged a late fee by my previous bank and no manager had ever responded to my requests. Just was a horrible expensive experience. Oh and my new payment is more than I was told and I was forced to make a payment *early* instead of a 2 month grace period as I was told. RUN AWAY!

1
Date of experience: Nov 08, 2022
Michelle Clark
Vince and Filishia were great to work…

Vince and Filishia were great to work with. They helped me save almost $200/month. There was a snag with docusign but otherwise it went well!

5
Date of experience: Nov 07, 2022

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Business Details

  • Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing.

  • email service@rategenius.com
  • call 8667283436411
  • language https://rategenius.com

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