raycom.co.uk

4.5
4.5 Based on 41 reviews

Through its 30 year history of supplying innovative audio products to the film, broadcast and live sound markets Raycom has always considered a high level of customer support and long term after care service as pivotal. Guidance in product choice and a fu...

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Average Rating

4.5

/
5

41 Reviews

5 Star
83%
4 Star
2%
3 Star
0%
2 Star
7%
1 Star
7%

All Reviews

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Review Time

Evisceration Plague
The right earbud on the everyday classic is significantly quieter i did all the steps for reset and

The right earbud on the everyday classic is significantly quieter i did all the steps for reset and cleaning an charging. Nothing worked. Many forums are all saying they had the same issue as me. So raycon is knowingly selling bogus products. Trash

2
Date of experience: Feb 14, 2026
Evisceration Plague
The right earbud on the everyday…

The right earbud on the everyday classic is significantly quieter i did all the steps for reset and cleaning an charging. Nothing worked. Many forums are all saying they had the same issue as me. So raycon is knowingly selling bogus products. Trash

2
Date of experience: Feb 13, 2026
Consumer
Bad glue they fall apart

Audio and earbuds are good. BUT the glue is so horrible they keep falling apart I’ve glued them back together about 15 times now they’re too bulked up with glue so they don’t fit in the case.

2
Date of experience: Oct 02, 2025
Murray Wilson
Clearly copied website design & assets

Nothing to do with their service, but I have been a customer of all the top pro audio websites. I went to look for items today from Raycom and saw how clearly they have copied and/or stolen the design, layout and much more of one of their biggest competitors and I find it massively unprofessional. Shows how good of a job the competition is doing I suppose. Shame on you Raycom.

1
Date of experience: May 21, 2025
Isaiah
Raycom is foreign for junk

I recently ordered a pair of the new Everyday Earbuds Pro. They are average at best. They broke in less than 30 days. I had to ship them back, which took about 10 days to get credit for the return. They decide to charge me full price, an additional $43.00 for a new pair. This product and this company are a joke.

1
Date of experience: Sep 18, 2024
Evan B.
I am disappointed

I am disappointed I couldn’t get any help from customer service. I ordered a microphone that costed me $400 but received an empty box and support couldn’t "help me any further", while being unprofessional. Around 2 weeks of mail exchanges for nothing. Nice prices, but receiving the item would have been better. I won’t order again.

1
Date of experience: Oct 18, 2022
toutou1674
The service is exceptional

The service is exceptional! When we contacted support for help, Gemma was amazing. She organised everything very quickly and professionally.

5
Date of experience: Feb 19, 2021
Ali M.
Very quick service

5
Date of experience: Sep 28, 2020
Mary Baker
Speedy service to france

Easy order and the items arrived at a speedy time.

5
Date of experience: Sep 23, 2020
Mira
Great service

Great service, items arrived next day. Would definitely recommend and order from Raycom again.

5
Date of experience: Sep 21, 2020

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Business Details

  • Through its 30 year history of supplying innovative audio products to the film, broadcast and live sound markets Raycom has always considered a high level of customer support and long term after care service as pivotal. Guidance in product choice and a full repair service is offered by the company to ensure our customers are delivered practical solutions they can rely on.
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  • email sales@raycom.co.uk
  • call +4401789777040
  • language https://raycom.co.uk

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