razorpay.com

2.4
2.4 Based on 60 reviews

Razorpay is a payments company that provides payment solutions to online merchants in India....

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Average Rating

2.4

/
5

60 Reviews

5 Star
31%
4 Star
2%
3 Star
5%
2 Star
0%
1 Star
62%

Filtered Reviews

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Review Time

Felix W.
Commission rate of other payment gate is less than Razorpay

Commission rate of other payment gate is less than Razorpay. Already asked for rate cut but got revert yet

3
Date of experience: Jan 01, 2025
Gamig_MeLoN19
Razorpay is good and bad.

Razorpay is good and bad.I have used Razorpay as a customer and merchant.Customer side:Payment options. 5 starprocessing: 5 starsTime of execution: 5 starsReporting of fraud: 1 starCustomer service: 1 StarMerchant side:Onboarding: 2 stars (Takes long)Set up (integration) : 5 StarsCustomer service: 1 Star. No customer care number no personalized service. no human interaction. only chat available that is mostly autogenerated. They replay around 24–48 hours for queries even there are critical issues like account holdsPayment Fees: 3 stars , not better than other providersPayment processing to your account: 4 stars. Good but they charge extra for daily settlements.My overall experience. Good if you are a big company. for small company don’t use them.They allow fraud companies but genuine merchant suffer with their bad customer support.

3
Date of experience: Oct 09, 2021
ZeL3CtR043
Timely assistance by customer care

Customer care respond on time and these thing are really good.

5
Date of experience: Oct 08, 2021
gogo59132
Keep a safe distance from these people

These peoples don't have an algorithm for detecting and resolving fraudulent transactions, there no value for the customer's money, Simply plundering the Commission from any source, their customer service crew is really arrogant in email follow-ups. Keep a safe distance from these people

1
Date of experience: Oct 05, 2021
Justin Lambert
Detailed history

5
Date of experience: Oct 05, 2021
Sophia Wagner
Good to go...

5
Date of experience: Oct 02, 2021
AvisHonnête64
Suitable for any business

Fast transaction, quick response from customer care.

5
Date of experience: Oct 01, 2021
Theodore Coleman
Well known platform

Well known platform in the market for its services.

5
Date of experience: Sep 30, 2021
Best payment facilities providing

Go with razorpay with my personal experience.

5
Date of experience: Sep 29, 2021
Rebecca
razorpay is not responsible for any payment to fraud person .

razorpay is totally a useless gateway ,mostly used by fraud and scam sites .i have done payment to swagtrading.in now merchant not delivered my order and not refund my amount. razorpay not taking any action to fraud site and not responsible for payment .they are not providing details of transaction .please dont use razorpay for payment

1
Date of experience: Sep 28, 2021

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Business Details

  • Razorpay is a payments company that provides payment solutions to online merchants in India.

  • language https://razorpay.com

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