Review Time
I won’t use the reskinned trade-in scheme again, the terms and conditions regarding the scheme changed after I sent clothing in and under the new terms I would have been much better to sell on Vinted, eBay etc. As another reviewer mentioned, they’re not interested in customer service.
9/April/25 This company uses YODEL ( enough said) Bought two items with them through eBay, both got lost in courier system. “Customer Services” not really interested, sending me sarcastic message telling me that I had to fill in a “Denial of receipt form” via a “link” that wasn’t supplied. All delay tactics. This wasn’t my job to do, as the responsibility is the seller’s to locate their lost merchandise. The tracking alone would demonstrate that the packages never arrived to their destination. When it came to refunds, reskinned only refunded one item. Therefore, ebay had to step in. A lot of wasted time trying to communicate with Yodel, seller and eBay. The whole experience was like having a tooth extraction with no anaesthetic.
I love using Reskinned, they're super efficient, the clothes are always really clean and neatly packaged, and the courier service seems quick and reliable (I've used them four or five times now). Most of the clothes are in basically new condition, or really good condition so you can grab some absolute bargains :)
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At Reskinned, our mission is to make buying pre-loved fashion feel just as good as shopping new.
By partnering with brands like Sweaty Betty, Finisterre, Oliver Bonas, TALA, Hush, Seasalt Cornwall, Kickers, and Dune London, we keep great clothes in circulation for longer.
We've got the best brand-approved deadstock and takeback items, all carefully hand-picked and Ozone cleansed to reach you in top condition.
From returned pieces to overstock, and styles that just didn’t fit with the season, we refresh, repair and resell them at up to 60% off RRP, so you can shop sustainably for your favourite brands.
When you support Reskinned, you support the circular economy. Together, we can prevent great clothes from gathering dust and ending up in landfills.
We believe there is a better way to dress our future, and we are inviting you to join the revolution. Are you in?See more
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