Review Time
Goodwill used to be a great company to request pickup donations through. Since they're now contracting out moving companies to do their pickup, they charge & the companies are very unprofessional. I scheduled my pickup on Tues, November 25, 2025 for a Saturday, November 29th pickup window of 8am-12pm. I called to be sure they were still coming at 7:24am. The phone rep was nice & confirmed my scheduled pick up window, stating they'll call me w/in 30min of them arriving. I NEVER received a call! But a rep named, "Karla Q****nez" texted me @9:59am, but DIDN'T call me at all, stating that my delivery was canceled & that I could a reschedule or cancel. That was VERY unacceptable considering that I drove from Kentucky to Tennessee to get this done today! I ended up calling "Hunks for Junk" who got it all done in 1hr! Goodwill your ethics have gone down hill with using these contractors.
Scheduling the pickup was easy online. I received confirmation of my pickup in about a day and a half. Best of all, the gentlemen picking up my furniture donation carried everything carefully out of my home. That includes a dining room table I could not move myself and was a challenge even for the two of them to get out the door. No knocks or pings, they maneuvered it professionally. Kudos.
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ReSupply is a Veteran-founded organization that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. We pick up all items in any condition, within 24 hours, from anywhere in your home, and deliver them to a local partnered nonprofit to benefit their mission and be reused. To date, because of generous donors, ReSupply has kept over 36 Million Pounds out of our landfills and brought over $40 Million in resources to our nonprofit partners. It's Giving Made Simple.See more
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