richardfmackay.co.uk

4.7
4.7 Based on 340 reviews

Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens...

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Average Rating

4.7

/
5

340 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
5%

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Jeb Brown
Following on from our fabulous visit to…

Following on from our fabulous visit to the Edinburgh store, we received prompt delivery of our gorgeous sofas. Dale and Steven were in charge of that and I couldn’t have asked for more. I received a phone call the day before to give me the 2 hour delivery slot. Dale and Steven arrived well within the allocated time, and were brilliant! They confirmed what was being uplifted and delivered then set about dismantling my old suite. They also demonstrated the assembly of our new suite and the recliner buttons. Lovely guys. Friendly and professional. They also suggested delivery solutions for a mattress we’re looking to buy in the near future, which was really helpful. Hoping to have Dale and Steven do all our deliveries.

5
Date of experience: May 12, 2023
Leonora M.
Top Delivery Team

Neil and Murray were a top delivery team - very professional, friendly and efficient service. Excellent advert for the Company.

5
Date of experience: May 12, 2023
Very good customer service from start…

Very good customer service from start to finish when buying sofa bed. Delivered up three flights of stairs carefully and efficiently by Neil and Steven. Much appreciated.

5
Date of experience: May 11, 2023
Glen Price
Great service by the kitchens team

Great service by the kitchens team, who looked after us, and went above and beyond. Thanks

5
Date of experience: May 10, 2023
Tyson Taylor
Excellent Service & Quick Delivery

Excellent service from Darren who steered us through the selection process to make ordering our Stressless furniture a truly stressless experience!!The team who delivered our suite and removed the old one were polite, efficient and very helpful. Highly recommended overall.

5
Date of experience: May 09, 2023
Natalie Cooper
Excellent service throughout

Excellent service throughout. Purchased a leather sofa and chair in-store and it was delivered less than a week later. Hollie Ure handled the sale and was helpful, knowledgeable and friendly. The sofa and chair were delivered by Neil and Murray within the specified time slot and uplifted our old sofa as agreed. They were efficient and very careful not to damage any door frames or woodwork. Couldn't recommend highly enough.

5
Date of experience: May 08, 2023
Sarah Howard
Overa Good experience

Great service in store from Saleslady, alert on phone in advance of delivery giving time-slot and efficient and courteous delivery on time by Murray and Steven,

5
Date of experience: May 08, 2023
LM98
Sofa Delivery 10/10

Sofa delivered this morning by Neil & Steven. Arrived within the allotted time window. Both guys were very pleasant, courteous and friendly. Even gave some advice on caring for the sofa. Excellent service from them both.

5
Date of experience: May 02, 2023
Damien W.
delivery of furniture

Murray and Steven arrived at the time they had said they would. They were very friendly and helpful men who completed the work in an efficient manner.

5
Date of experience: May 01, 2023
Anna Carter
Excellent delivery men.

Neil and Steven arrived on time, took away an old chair and brought in my new recliner very carefully. They were very pleasant - good representatives of Richard F Mackay Ltd.

5
Date of experience: Apr 28, 2023

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