richardfmackay.co.uk

4.7
4.7 Based on 340 reviews

Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

340 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
5%

Filtered Reviews

Filter Reviews

Review Time

Arnie Baker
Neil and Steven the delivery guys

Neil and Steven arrived as expected on time. They dismantled and removed the old be, then delivered and set up the new one. They also cleaned up all the rubbish afterwards. Throughout they were friendly and curteous while being super-efficient. All round a great service and why I keep coming back to Richard F McKay

5
Date of experience: Apr 28, 2023
Ben Johnson
Recently bought a new chair from the…

Recently bought a new chair from the company. The salesman Darren was great from start to finish. The chair has just been delivered by Murray and Neil. Both arrived as arranged and were polite and helpful in a difficult removal and delivery.

5
Date of experience: Apr 24, 2023
Samson Brooks
In March 2023 we bought a dining table

In March 2023 we bought a dining table, two dining chairs and a coffee table. In April, on the dates we were given, the furniture arrived. The delivery men arrived on time, moved fast, assembled the furniture, to a high ƒstandard, offered to take old furniture away, took all the packaging away, & were personable and professional throughout. I didn’t take the names of the ones who delivered the dining table, but the guys who delivered the coffee table were Neil & Murray: a terrific job.

5
Date of experience: Apr 21, 2023
Karin Foster
New Coffee Table - Great Service

Have just received delivery of our new coffee table. Excellent service from Murray and Neil the delivery men who assembled the table very efficiently. Happy and friendly duo.Only one minor comment would be that the day before we had received a telephone call saying table would be delivered between 11am and 1pm. Murray and Neil arrived at 9.50am. Not a problem since we were in but we could have been out. Obviously an issue with “back office” management.

5
Date of experience: Apr 21, 2023
KB10
Bobby and Dale 10/10

Bobby and Dale delivered and assembled our beautiful new table (and chairs). They were friendly, accommodating and respectful of our home. They arrived during the allotted time and took all the packaging away too. Great experience. Thank you.

5
Date of experience: Apr 20, 2023
Archie Walker
Furniture in and out in minutes

Neil and Murray arrive in the time slot provided.Delivered two sofas and a recliner chair no problem.They were taking back two sofas and a chair but one of the sofas was too big to get out.They removed an arm the sofa in a matter of minutes to get it out.Great service the guys could not have been better.Nice to get pleasant and service. Thanks Dougie

5
Date of experience: Apr 20, 2023
Chase Adams
Neil and Murray delivered our sofa…

Neil and Murray delivered our sofa today,and when it wouldn't fit through the door they had to unscrew the arms,and reassemble it in the living room. They did a great job and sorted everything out promptly. They showed us how everything worked and also took our old suite away. Ten out of ten- thank-you.

5
Date of experience: Apr 20, 2023
Tamara W.
New sofa

New corner sofa and arm chair delivered today. Very impressed with the quality of the product and the installation process. Neil and Murray delivered and installed at the agreed time and they were very respectful. They were also very careful when removing the old sofa from the property.

5
Date of experience: Apr 19, 2023
Chazz Foster
Just received our bedroom furniture…

Just received our bedroom furniture delivered, assembled and installed by Bobby and Dale. Both were extremely helpful and professional which successfully rounded off the superior buying experience from Richard F Mackay.

5
Date of experience: Apr 18, 2023
Wonderful buying and delivery experience

Today we took delivery of our new sofa. We were so impressed with the delivery men or to us boys who went over and above any service we have ever had. As agreed with the Salesman Kevin the boys were to deliver and uplift a sofa for removal.The guys were so helpful that they move a sofa to our summerhouse as a great favour before they removed the sofa from the summerhouse for removal. Thank you so much. You guys turned a stressful situation for us into a Stressless procedure.

5
Date of experience: Apr 17, 2023

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More