Review Time
The Google Merchant Center framework was delivered as promised, and they showed me things about my website I was unaware of. Communication has been positive considering we are located in opposite time zones. My experience has been positive because I received the GMC framework, and they have ,worked with me on it to make sure I understand how it works.
Another customer had the exact experience as I am going through right now. That Excel for Google Merchant center doesn't really work and secondly he do not really reply, only a generic / same answer email every time you write him/them.That refund guarantee is a lie it seems.So what you'll have to do if you experience the same:Take a screenshot of his refund guarantee with the website URL visible. Contact your bank to make a dispute/chargeback if you paid with card, provide the screenshot and his email reply.Then you get your funds back and he is fined with a 25-45usd chargeback fee and you get your funds back. I will do that know as I see I experience the same as Marth mentioned here on TrustPilot.
Robin delivers a huge value for Google 2025 markets. Google Ads changed a lot since 2021 and we had to adapt. We were not able to find these informations elsewhere on the internet. I can just say thank you, it helped us a lot to update our Google ads knowledge and be able to spend without any suspensions. Happy new year everyone
I had an excellent experience working with Robtronic when my Google Merchant Account was suspended. Their framework for resolving the issue was incredibly detailed and thorough, guiding me step-by-step through the process. I appreciated how organized and clear their approach was, making a potentially stressful situation much easier to handle.What really stood out, though, was the personal customer service. Robin was responsive, professional, and genuinely helpful at every stage. He took the time to answer all my questions and made sure I understood what needed to be done to resolve the suspension.Thanks to Robtronic, I was able to get my account back in good standing. Highly recommend their services if you're dealing with any similar issues!
Working with Robin for almost 6 months and achieving over 5 ROAS with Google has been amazing. If you need your Google Guru, it’s Robin—he’ll make sure you get great results! What stands out is his great communication with the team, but most importantly, his “speed.” This guy doesn’t sleep until the job is done!
I was able to pass my GMC appeal after implementing the list of suggestions in Robin's framework. His list makes concrete steps out of the huge and vague policy documents from Google, and he provides great resources to follow along. Robin also was fast and helpful by email when I had a question. Thank you!!
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We scale new and established e-commerce stores beyond $100k in monthly revenue using Google Ads.
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