royallondon.com

4.6
4.6 Based on 604 reviews

Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services....

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Average Rating

4.6

/
5

604 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Philip Cullum
Very helpfull and looking after my best…

Very helpfull and looking after my best interests

5
Date of experience: Nov 26, 2025
Maggie
Excellent service, clear communication

My call was answered promptly. The representative was helpful, clear, and concise regarding my request and the options available. Excellent service.

5
Date of experience: Nov 26, 2025
Tracy Lees
Excellent service

Excellent service, good knowledge and understanding of what I needed Very easy to speak to

5
Date of experience: Nov 26, 2025
Simon
Katie was very prompt in responding

Katie was very prompt in responding

4
Date of experience: Nov 26, 2025
TheHendonKissArmy
So easy to access and great performance

If only everything was as easy as dealing with the Royal London Team.Great investment performance and straightforward to access my cash free tax.

5
Date of experience: Nov 26, 2025
customer
Today you were very helpful from my…

Today you were very helpful from my experience as a customer but previous experience as an employer has not been good. You are very hard to communicate with and very slow to respond to either calls or emails (or no response at all)

5
Date of experience: Nov 26, 2025
Chris Read
Answered my questions and explained…

Answered my questions and explained everything clearly.

5
Date of experience: Nov 26, 2025
Jacqui Mahoney
Nicola Edwards provided a sterling…

Nicola Edwards provided a sterling sterling sterling service ✅

5
Date of experience: Nov 26, 2025
Customer
A Pleasure!

Easy upload system for any application forms - excellent communication and friendly attentive staff - a real pleasure to deal with Royal London

5
Date of experience: Nov 25, 2025
Anne Faulds
Great Customer Service

Conversation was very professional but with a human touch. Debbie is very good at her job and was very infornative. This was a good Customer Service experience.

5
Date of experience: Nov 25, 2025

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Business Details

  • Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.

  • language https://www.royallondon.com/

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